Are we seeing the "forest" for the "trees" when it comes to our customer experience? How can technology help us zoom out to properly orchestrate our customer's journey?
Unlock the future of employee training with AI—join us to explore cutting-edge innovations that will transform your contact center into a powerhouse of customer service excellence!
Join your fellow HR executives to discover the future of HR and how organizations might navigate their path to driving better business outcomes.
Join your peer HR leaders to learn and share experiences and insights on addressing HR issues associated with the COVID-19 pandemic.
Hear from a panel of experts and your peer HR leaders about key considerations and practices to guide your company’s return-to-work strategies and action plans.
Takeaway strategies and insights from thought leader Jason Averbook and your peers to envision and build a transformed frictionless workforce experience for your organization.
Share and discuss pressing issues and hot topics with fellow HR leaders and take away actionable ideas.
Glean strategic approaches and best practices to enhance your organization’s diversity and inclusion efforts.
Share and discuss pressing issues and hot topics with fellow HR leaders and take away actionable ideas.
Share and discuss pressing issues and hot topics with fellow HR leaders and take away actionable ideas.
Glean practical ideas, best practices and innovative approaches for measuring and enhancing organizational culture.
Share and discuss pressing issues and hot topics with fellow HR leaders and take away actionable ideas.
Learn leading practices for developing and implementing a strategic workforce plan that your organization will need for continued success in the future.
Share and discuss pressing issues and hot topics with fellow HR leaders and take away actionable ideas.
Share and discuss pressing issues and hot topics with fellow HR leaders and take away actionable ideas.
Learn about tech-enabled "next practices" for developing workforce skills and talent ready for your future.
Share and discuss pressing issues and hot topics with fellow HR leaders and take away actionable ideas.