Wisconsin Customer Experience Symposium

Wisconsin Customer Experience Symposium

- 12:30 pm
Virtual

Description

a dynamic event focused on one of the most critical areas for modern businesses – Customer Experience (CX). Join us for a day of valuable discussions, and insights that will empower Wisconsin’s business leaders to elevate their CX strategies.

Interested in registering as a team? You can use this template to submit all your registrations at once. Completed spreadsheets, and any questions you may have about this process, can be sent to Matthew Cone

Audience

This virtual symposium will bring together industry experts, thought leaders, and CX professionals to explore best practices, trends, and innovations in customer experience management. From Culture to Competency, and Technology, this event will cover critical components of the CX practice.

Agenda

All times listed are in Central Time and are subject to change.
 
8:30 AM – Symposium Partner Booth Visitation
 
8:45 AM – Opening Remarks
 
9:10 AM – Keynote: Tom DeWitt, PhD
 
9:50 AM – Keynote: Michelle DiTondo
 
10:25 AM – Sponsor Briefings
 
10:40 AM – Break
 
10:50 AM – UW–Madison Partner Lightning Talks
 
11:10 AM – Keynote: Dr. Natalie Petouhoff
 
11:45 AM – CX Leader Panel Discussion
 
12:25 PM – Closing Remarks