UWEBC

Past Events

Date Title Focus Area Practice Area Event Delivery Learn More
April 2, 2026 Hosted by UW Credit Union Marketing Executives Retreat Marketing Executives Group Executive Groups In-person Event Details
March 26, 2026 Smart Manufacturing, Automation and AI Applications Digital Transformation in Manufacturing Manufacturing Supply Chain and Manufacturing Virtual Event Details
March 17, 2026 Personalized Learning and Delivery Modes Talent and Learning People Virtual Event Details
March 12, 2026 The Human Side of Data & AI Literacy Data and Artificial Intelligence Technology Data and AI Virtual Event Details
March 10, 2026 Wisconsin Customer Experience Symposium Data and Artificial Intelligence Technology Data and AI Hybrid Event Details
March 3, 2026 Invest in People Supply Chain Career Development Talent and Learning, Supply Chain People, Supply Chain and Manufacturing Hybrid Event Details
February 25, 2026 Accelerating Adoption and Transforming the Modern Organization Technology and AI Enabled Change Initiatives Leadership and Change Management People Virtual Event Details
February 24, 2026 Measuring Business Value, Not Activity Agile Technology Data and AI Virtual Event Details
February 19, 2026 From Support to Strategic Value Driving Growth Through Service Customer Service Customer Experience and Marketing Virtual Event Details
February 12, 2026 Breaking Silos to Drive Expansion and Long Term Growth Unified Revenue Strategy: Lead Generation and Sales Customer Experience and Marketing Virtual Event Details
February 10, 2026 S&OP Crossfunctional Collaboration Breaking Down Silos Sales and Operations Planning Supply Chain and Manufacturing Virtual Event Details
January 30, 2026 Executive Roundtable on Current and Emerging HR Issues (New Year Edition) HR Executives Group People Virtual Event Details
January 27, 2026 Preparing for a Post-SEO Era The Rise of Generative Search Marketing Customer Experience and Marketing Virtual Event Details
January 22, 2026 Optimization and Network Design Supply Chain Analytics Supply Chain Supply Chain and Manufacturing Virtual Event Details
January 20, 2026 Intelligent Collaboration and Digital Workflows Technology Technology Data and AI Virtual Event Details
December 17, 2025 ESG Priorities for a Robust Supply Chain Sustainability Supply Chain Supply Chain and Manufacturing Virtual Event Details
December 2, 2025 December 2025 Future of Contact Centers Future of Contact Centers Special Interest Group Customer Service Peer Group Virtual Event Details
November 27, 2025 Trade Compliance Special Interest Group Trade Compliance Special Interest Group Supply Chain Peer Group In-person Event Details
November 14, 2025 Harnessing Skills Data for Workforce Agility and Growth Dynamic Talent Management Trade Compliance Special Interest Group Supply Chain Peer Group Virtual Event Details
November 11, 2025 CX Innovation Strategies to Chart a New Course Stepping Confidently into the Future Customer Service Peer Group Customer Service Peer Group Hybrid Event Details
October 30, 2025 Contact Center Workforce Management Special Interest Group Customer Service Peer Group Customer Service Peer Group Virtual Event Details
October 14, 2025 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Group Human Resources Executives Group Virtual Event Details
August 21, 2025 Building Strong Employee Connections w/ Customer Care Teams Starting at the Source Human Resources Executives Group Human Resources Executives Group Hybrid Event Details
August 20, 2025 Ensuring Responsible and Ethical AI Use AI Governance Technology Peer Group Technology Peer Group Virtual Event Details
August 15, 2025 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Group Human Resources Executives Group Virtual Event Details
August 12, 2025 Trade Compliance Special Interest Group Trade Compliance Special Interest Group Supply Chain Peer Group Virtual Event Details
July 22, 2025 Warehouse Automation Trade Compliance Special Interest Group Supply Chain Peer Group Virtual Event Details
July 17, 2025 Aligning with Technology Partners to Elevate Your Contact-Center Strategy Future of Contact Centers Special Interest Group - Stronger Together Trade Compliance Special Interest Group Supply Chain Peer Group Virtual Event Details
July 10, 2025 Product Management Special Interest Group Trade Compliance Special Interest Group Supply Chain Peer Group Virtual Event Details
June 5, 2025 Digital Transformation in Supply Chain Trade Compliance Special Interest Group Supply Chain Peer Group Hybrid Event Details
May 6, 2025 Inventory Management Sales and Operations Planning (S&OP) Trade Compliance Special Interest Group Supply Chain Peer Group Virtual Event Details
May 1, 2025 Wisconsin Digital Symposium Trade Compliance Special Interest Group Supply Chain Peer Group Hybrid Event Details
April 24, 2025 Lead Generation and Sales Trade Compliance Special Interest Group Supply Chain Peer Group Virtual Event Details
April 16, 2025 Harnessing Hybrid Cloud for Business Transformation Unified Modernization Trade Compliance Special Interest Group Supply Chain Peer Group Virtual Event Details
April 15, 2025 Are You Selling a Product or Building an Ecosystem? From Products to Platforms Trade Compliance Special Interest Group Supply Chain Peer Group Virtual Event Details
April 11, 2025 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Group Human Resources Executives Group Virtual Event Details
April 3, 2025 Invest in People Supply Chain Career Development Human Resources Executives Group Human Resources Executives Group Hybrid Event Details
March 20, 2025 Simplifying Support and Reducing Customer Effort Outsourcing the Customer Approach Human Resources Executives Group Human Resources Executives Group Virtual Event Details
March 18, 2025 Trade Compliance Roundtable Human Resources Executives Group Human Resources Executives Group Virtual Event Details
March 14, 2025 Building Future-Ready Leadership: Manager and Leader Development Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
March 12, 2025 Zero Trust Strategies for Reputation and Risk Management Redefining Security Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
March 11, 2025 Wisconsin Customer Experience Symposium Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
March 4, 2025 Negotiating with Suppliers Procurement Supply Chain Management Focus Area Virtual Event Details
February 27, 2025 Customer Journey Mapping: Creating Seamless Experiences in B2B and B2C Marketing Marketing Focus Area Hybrid Event Details
February 20, 2025 Committing to Quality: Strong Customer Service Operations Customer Service Customer Service Focus Area Hybrid Event Details
February 19, 2025 Search Powered by Data Science AI Special Interest Group Technology Focus Area Virtual Event Details
February 14, 2025 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
February 11, 2025 Metrics That Matter: Letting Purpose Focus Analytics Data and Analytics Interest Group Data and Analytics Focus Area Virtual Event Details
February 4, 2025 Supply Chain Resilience and Agility Supply Chain Management Supply Chain Management Focus Area Virtual Event Details
January 30, 2025 Lead Generation and Sales Lead Generation and Sales Special Interest Group Marketing Focus Area Virtual Event Details
January 28, 2025 Avoiding Change Fatigue: Keeping Sight of Humans with Ongoing Change Leadership and Change Management Interest Group Leadership, Change Management, and Strategy Activation Focus Area Hybrid Event Details
January 23, 2025 Unleashing the Future: Hyperautomation Meets Agentic AI for Intelligent Transformation Technology Technology Focus Area Virtual Event Details
December 16, 2024 LinkedIn Live Speaker Reveal Customer Service Customer Service Focus Area Virtual Event Details
December 10, 2024 Building a Data-Savvy Workforce: Assessing and Addressing Skill Gaps in Our Teams Data and Analytics Interest Group Data and Analytics Focus Area Virtual Event Details
December 5, 2024 Tech Trends 2025 Highlighting Industry 4.0 Technology Technology Focus Area Hybrid Event Details
November 21, 2024 Connected and Intelligent Products Product Management Special Interest Group Marketing Focus Area Virtual Event Details
November 19, 2024 Agile Synergy: Integrating People, Processes, and Technology for Organizational Resilience Innovation Management Interest Group Innovation Management Focus Area Hybrid Event Details
November 14, 2024 Contact Center Workforce Management Contact Center Workforce Management Special Interest Group Customer Service Focus Area Virtual Event Details
November 12, 2024 Nearshoring, Re-shoring, and Friend-shoring Strategies Procurement Supply Chain Management Focus Area Virtual Event Details
November 7, 2024 AI in Employee Training: Learning to be Better Humans from Technology Future of Contact Centers Special Interest Group Customer Service Focus Area Virtual Event Details
November 1, 2024 Designing a Human-Centric Employee Value Proposition Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
October 29, 2024 Lead Generation and Sales Lead Generation and Sales Special Interest Group Marketing Focus Area Virtual Event Details
October 24, 2024 S&OP Timely Topics Sales and Operations Planning Special Interest Group Supply Chain Management Focus Area Virtual Event Details
October 21, 2024 Experience Management Boot Camp Experience Management Boot Camp Events Virtual Event Details
October 17, 2024 Special Interest Group Contact Center Quality Monitoring Special Interest Group Customer Service Focus Area Virtual Event Details
October 1, 2024 2024 Business Best Practices & Emerging Technologies Conference Annual Conference Annual Conference Hybrid Event Details
September 17, 2024 Transportation Industry Update: Capacity, Pricing, and Discussing the Future Logistics and Distribution Supply Chain Management Focus Area In-person Event Details
September 6, 2024 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
September 4, 2024 The Impact of Career Management and Internal Mobility on Development and Organizational Competence Leadership and Change Management Interest Group Leadership, Change Management, and Strategy Activation Focus Area Hybrid Event Details
August 28, 2024 Mastering Agile Estimation Techniques Agile IT Special Interest Group Technology Focus Area Virtual Event Details
August 22, 2024 Senior Leadership Networking Event and UW 175th Anniversary Celebration in Waukesha UW 175 Anniversary Celebration Events In-person Event Details
August 21, 2024 AI Governance: Establishing Internal Frameworks for Ethical and Compliant AI Use AI Special Interest Group Technology Focus Area Virtual Event Details
August 15, 2024 Employee Experience: The Edge to Creating Enriching Customer Experiences Customer Service Customer Service Focus Area Hybrid Event Details
August 9, 2024 Marketing Analytics: Using Real-Time Data to Optimize Campaigns and Measure ROI Marketing Marketing Focus Area Hybrid Event Details
August 7, 2024 Reinventing Trade Compliance Trade Compliance Special Interest Group Supply Chain Management Focus Area Virtual Event Details
August 2, 2024 Strategic Reskilling: Aligning Talent Development with Business Goals Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
July 30, 2024 Contact Center Workforce Management Contact Center Workforce Management Special Interest Group Customer Service Focus Area Virtual Event Details
July 25, 2024 Data Storytelling for Business Understanding and Progress: Visualization, Dashboarding, and Beyond Data and Analytics Interest Group Data and Analytics Focus Area Virtual Event Details
July 17, 2024 Supply Chain Optimization & Network Design Supply Chain Management Supply Chain Management Focus Area Hybrid Event Details
July 11, 2024 Customer Experience Platforms: Mapping and Measuring the End-to-End Customer Journey Future of Contact Centers Special Interest Group Customer Service Focus Area Virtual Event Details
June 13, 2024 Special Interest Group Contact Center Quality Monitoring Special Interest Group Customer Service Focus Area Virtual Event Details
June 11, 2024 Inventory Management - Too Much vs Not Enough Sales and Operations Planning Special Interest Group Supply Chain Management Focus Area Virtual Event Details
June 5, 2024 Panel Discussion on Google SEO Algorithm Leak Marketing Marketing Focus Area Virtual Event Details
June 5, 2024 Leveraging Data-Driven Decision Making in Product Management Product Management Special Interest Group Marketing Focus Area Virtual Event Details
May 23, 2024 Creating a Single Source of Truth: Strong Knowledge Management Resources in Customer Care Customer Service Customer Service Focus Area Hybrid Event Details
May 20, 2024 Process Mining & Intelligent Automation Boot Camp Process Mining & Intelligent Automation Boot Camp Events Virtual Event Details
May 16, 2024 Accelerating Digital Transformation with Agile: Strategies and Practices Innovation Management Interest Group Innovation Management Focus Area Virtual Event Details
May 15, 2024 Risk Management in Procurement Procurement Supply Chain Management Focus Area Virtual Event Details
May 13, 2024 Strategy Activation Boot Camp Strategy Activation Boot Camp Events Virtual Event Details
May 9, 2024 Technology Innovations in Marketing: The Impact of Generative AI on Modern Marketing Practices Marketing Marketing Focus Area Hybrid Event Details
May 2, 2024 Wisconsin Digital Symposium Digital Executives Digital Transformation Focus Area Hybrid Event Details
April 25, 2024 Augmenting Your Workforce w/ Generative AI Technology Technology Focus Area Hybrid Event Details
April 16, 2024 Re-Skilling Your Supply Chain Team Supply Chain Management Supply Chain Management Focus Area Hybrid Event Details
April 9, 2024 Trade Compliance Roundtable Trade Compliance Special Interest Group Supply Chain Management Focus Area In-person Event Details
April 5, 2024 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
April 4, 2024 Evolving Leadership in Times of Change Leadership and Change Management Interest Group Leadership, Change Management, and Strategy Activation Focus Area Virtual Event Details
April 2, 2024 Contact Center Workforce Management Contact Center Workforce Management Special Interest Group Customer Service Focus Area Virtual Event Details
March 21, 2024 Building User-Centric Products: Strategies for Deep User Engagement and Satisfaction Product Management Special Interest Group Marketing Focus Area Virtual Event Details
March 20, 2024 Continuous Threat Exposure Management Technology Technology Focus Area Virtual Event Details
March 14, 2024 Generative AI in Text Channels: Co-Pilots, Chatbots and more! Future of Contact Centers Special Interest Group Customer Service Focus Area Virtual Event Details
March 12, 2024 How UWEBC Members are Integrating and Garnering Value of Generative AI Today Data and Analytics Interest Group Data and Analytics Focus Area Hybrid Event Details
March 8, 2024 Fostering a Resilient Organizational Culture in Hybrid Work Environments Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
March 5, 2024 Strategies to Improve End-to-End Freight Visibility Logistics and Distribution Supply Chain Management Focus Area Virtual Event Details
February 29, 2024 Harmonizing Agile and DevOps: Accelerating Software Delivery in Tech Teams Agile IT Special Interest Group Technology Focus Area Virtual Event Details
February 23, 2024 Exploring Synthetic Data in Predictive Analytics AI Special Interest Group Technology Focus Area Virtual Event Details
February 22, 2024 The Voice of Customer Program in a Post-survey Age: How to Listen When No One is Talking Customer Service Customer Service Focus Area Hybrid Event Details
February 20, 2024 Managing Supplier Lead-Times Procurement Supply Chain Management Focus Area Virtual Event Details
February 15, 2024 Customer-Centric Marketing: Strategies to Enhance Engagement, Foster Loyalty, and Drive Retention Marketing Marketing Focus Area Hybrid Event Details
February 13, 2024 Agile Tools for Cross-Functional Collaboration: Enhancing Visibility and Efficiency Innovation Management Interest Group Innovation Management Focus Area Virtual Event Details
February 8, 2024 Special Interest Group Contact Center Quality Monitoring Special Interest Group Customer Service Focus Area Virtual Event Details
February 2, 2024 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
January 26, 2024 Building a Culture of Change Management and Strategy Activation in Your Organization Leadership and Change Management Interest Group Leadership, Change Management, and Strategy Activation Focus Area Virtual Event Details
January 25, 2024 Harnessing Emerging Technologies for Business Innovation Technology Technology Focus Area Virtual Event Details
December 13, 2023 Addressing Misaligned Stakeholder Expectations: Harmonizing Visions for Product Success! Product Management Special Interest Group Marketing Focus Area Virtual Event Details
December 12, 2023 AI in Supply Chain Supply Chain Management Supply Chain Management Focus Area Virtual Event Details
December 7, 2023 Tech Horizons 2024: Actionable Trends for Tomorrow, Today! Technology Technology Focus Area Hybrid Event Details
November 21, 2023 S&OP: What Does Success Look Like? Sales and Operations Planning Special Interest Group Supply Chain Management Focus Area Virtual Event Details
November 14, 2023 Digital Transformation for the Technology Leader Boot Camp Digital Transformation for the Technolgy Leader Boot Camp Events In-person Event Details
November 10, 2023 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
November 9, 2023 Contact Center Workforce Management Contact Center Workforce Management Special Interest Group Customer Service Focus Area Virtual Event Details
November 8, 2023 Strategies to Reduce Customer Effort and Increase First Contact Resolution Customer Service Customer Service Focus Area Hybrid Event Details
October 27, 2023 Trade Compliance pop-up event: AD/CVD petition and impact Trade Compliance Special Interest Group Supply Chain Management Focus Area Virtual Event Details
October 26, 2023 Large Language Models: ChatGPT in Customer Care Future of Contact Centers Special Interest Group Customer Service Focus Area Virtual Event Details
October 19, 2023 Contact Center Quality Monitoring Contact Center Quality Monitoring Special Interest Group Customer Service Focus Area Virtual Event Details
October 3, 2023 Human Resources Track Presentations and Videos Human Resources Executives Special Interest Group Human Resources Focus Area Hybrid Event Details
October 3, 2023 2023 Business Best Practices & Emerging Technologies Conference Annual Conference Annual Conference Hybrid Event Details
September 19, 2023 Predictive Analytics & ROI Modeling Boot Camp Predictive Analytics & ROI Modeling Boot Camp Events In-person Event Details
September 15, 2023 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
September 14, 2023 Cloud Economics Mastery: Leveraging Cloud's Speed, Flexibility, and Scale for Business Growth Technology Technology Focus Area Virtual Event Details
September 13, 2023 Transportation Industry Update: Capacity, Pricing, and Discussing the Future Logistics and Distribution Supply Chain Management Focus Area In-person Event Details
September 7, 2023 Securing Generative AI AI Special Interest Group Technology Focus Area Virtual Event Details
August 29, 2023 Best Practices for Leadership in an Agile Organization Agile IT Special Interest Group Technology Focus Area Virtual Event Details
August 23, 2023 Learn and Apply Essential XM Principles to Help Your Business Thrive Experience Management Boot Camp Events In-person Event Details
August 16, 2023 Selling the C-Suite: Evolving Sourcing's Role from Cost Cutter to Revenue Driver Procurement Supply Chain Management Focus Area Virtual Event Details
August 10, 2023 Approaches to Developing Leadership Skills in Frontline Supervisors and Managers Customer Service Customer Service Focus Area Hybrid Event Details
July 27, 2023 Canada Changes and other Timely Topics Trade Compliance Special Interest Group Supply Chain Management Focus Area Virtual Event Details
July 20, 2023 Contact Center Workforce Management Contact Center Workforce Management Special Interest Group Customer Service Focus Area Virtual Event Details
July 18, 2023 Leveraging Sustainability in Tech to Drive Efficiency and Cost Savings Technology Technology Focus Area Virtual Event Details
July 13, 2023 Sentiment Analysis: Catching Feelings Future of Contact Centers Special Interest Group Customer Service Focus Area Virtual Event Details
June 30, 2023 Contact Center Quality Monitoring Contact Center Quality Monitoring Special Interest Group Customer Service Focus Area Virtual Event Details
June 27, 2023 Road Trip to Summerfest Tech Technology Technology Focus Area Hybrid Event Details
June 16, 2023 ChatGPT and HR: A Primer for HR Executives Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
June 12, 2023 Strategy Activation Boot Camp Strategy Activation Boot Camp Events In-person Event Details
June 8, 2023 The Rise of Video Storytelling: How to Captivate Your Audience and Build Your Brand Marketing Marketing Focus Area Hybrid Event Details
June 6, 2023 Sales & Operations Planning - Kickoff Meeting Sales and Operations Planning Special Interest Group Supply Chain Management Focus Area Hybrid Event Details
May 25, 2023 Wisconsin Digital Symposium Digital Executives Digital Transformation Focus Area Virtual Event Details
May 22, 2023 Process Mining & Intelligent Automation Boot Camp Process Mining & Intelligent Automation Boot Camp Events In-person Event Details
May 18, 2023 Automating Customer Service Processes Customer Service Customer Service Focus Area Hybrid Event Details
May 17, 2023 Supplier Health and Contingency Planning Procurement Supply Chain Management Focus Area Virtual Event Details
May 12, 2023 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
May 4, 2023 Contact Center Workforce Management Contact Center Workforce Management Special Interest Group Customer Service Focus Area Virtual Event Details
April 27, 2023 Understanding the New AI and Data Science Landscape Technology Technology Focus Area Hybrid Event Details
April 18, 2023 Supply Chain Manager to Leader: Upskilling, Re-Skilling and Retention Supply Chain Management Supply Chain Management Focus Area Hybrid Event Details
April 14, 2023 Agent Assist: Hype or Necessity Future of Contact Centers Special Interest Group Customer Service Focus Area Virtual Event Details
April 6, 2023 Contact Center Quality Monitoring Contact Center Quality Monitoring Special Interest Group Customer Service Focus Area Virtual Event Details
April 4, 2023 Navigating the Internet of Things: How Product Managers Can Overcome the Challenges of Connected Products Product Management Special Interest Group Marketing Focus Area Virtual Event Details
March 16, 2023 Strategies to Combat the Tech Talent Shortage Technology Technology Focus Area Virtual Event Details
March 10, 2023 Hybrid Work is Here to Stay: Focus on Future of Work, Culture, and Inclusion Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
March 9, 2023 Lora Cecere on the Supply Chain Response and Metrics that Matter Logistics and Distribution Supply Chain Management Focus Area Virtual Event Details
February 28, 2023 Leveraging Data Governance and Ethics to Promote Responsible Data Use AI Special Interest Group Technology Focus Area Virtual Event Details
February 23, 2023 Strategies for Managing Change in Customer Care Organizations Customer Service Customer Service Focus Area Virtual Event Details
February 15, 2023 Optimizing Value Stream Management for Agile Agile IT Special Interest Group Technology Focus Area Virtual Event Details
February 14, 2023 Trade Compliance Initiatives and Challenges Trade Compliance Special Interest Group Supply Chain Management Focus Area In-person Event Details
February 9, 2023 ChatGPT Workshop – A Hands-On Exploration for Marketers to Harness the Power of Generative AI Marketing Marketing Focus Area Hybrid Event Details
February 3, 2023 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
February 2, 2023 Contact Center Workforce Management Contact Center Workforce Management Special Interest Group Customer Service Focus Area Virtual Event Details
January 31, 2023 Building an Effective Enterprise Technology Roadmap Technology Technology Focus Area Virtual Event Details
January 25, 2023 Supply Chain Transformation: Planning, Executing and Managing Change Supply Chain Management Supply Chain Management Focus Area Virtual Event Details
January 19, 2023 Omnichannel: What Will It Take to Turn This Goal Into a Reality? Future of Contact Centers Special Interest Group Customer Service Focus Area Virtual Event Details
January 13, 2023 Contact Center Quality Monitoring Contact Center Quality Monitoring Special Interest Group Customer Service Focus Area Virtual Event Details
January 9, 2023 Experience Management Boot Camp Experience Management Boot Camp Events In-person Event Details
December 14, 2022 Lightning Round: Top Supplier Questions of 2022 in 60 Minutes Procurement Supply Chain Management Focus Area Virtual Event Details
December 12, 2022 Process Mining & Intelligent Automation Boot Camp Process Mining & Intelligent Automation Boot Camp Events In-person Event Details
December 8, 2022 A Look Around the Corner: IT Trends for 2023 Technology Technology Focus Area Hybrid Event Details
December 5, 2022 Digital Product Management Boot Camp Digital Product Management Boot Camp Events In-person Event Details
November 29, 2022 Data Engineering for Predictive Analytics Technology Technology Focus Area Virtual Event Details
November 18, 2022 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
November 17, 2022 Overcoming Product Management's Thorniest Communication Challenges Product Management Special Interest Group Marketing Focus Area Virtual Event Details
November 10, 2022 Approaches to Providing Proactive Service to Prevent Unnecessary Contacts and Improve Customer Engagement Customer Service Customer Service Focus Area Hybrid Event Details
November 9, 2022 Looking Ahead: Upcoming Trade Compliance Initiatives and Focus Areas Trade Compliance Special Interest Group Supply Chain Management Focus Area Virtual Event Details
November 3, 2022 Transportation Industry Update: Capacity, Pricing and Sustainability Logistics and Distribution Supply Chain Management Focus Area Hybrid Event Details
October 21, 2022 The Success Delta - Crafting Cultures that Work in a Hybrid/WFA World Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
October 20, 2022 Special Interest Group, Pilot Session Contact Center Workforce Management Special Interest Group Customer Service Focus Area Virtual Event Details
October 18, 2022 The Secret to Agile Marketing to Achieve Marketing Excellence Marketing Marketing Focus Area Hybrid Event Details
October 13, 2022 Special Interest Group, Pilot Session ENDED: B2B Customer Service Special Interest Group - Senior Leaders Customer Service Focus Area Virtual Event Details
October 12, 2022 Cybersecurity Trends to Watch Technology Technology Focus Area Virtual Event Details
October 11, 2022 Supplier Diversity Procurement Supply Chain Management Focus Area Virtual Event Details
October 6, 2022 Special Interest Group, Pilot Session Customer Service Customer Service Focus Area Virtual Event Details
September 20, 2022 2022 Business Best Practices & Emerging Technologies Conference Annual Conference Annual Conference Hybrid Event Details
September 9, 2022 Special Interest Group, Pilot Session Customer Service Customer Service Focus Area Virtual Event Details
August 30, 2022 Driving Prioritization through Strategic Themes and OKR's Agile IT Special Interest Group Technology Focus Area Virtual Event Details
August 25, 2022 Leading In Turbulent Times: Leadership Foundations Master Class Leadership Foundations Boot Camp Events In-person Event Details
August 5, 2022 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
July 28, 2022 Developing, Incorporating and Evaluating the Effectiveness of CX Improvement Actions ENDED: CX Measurement and Action Planning Special Interest Group Customer Service Focus Area Virtual Event Details
July 26, 2022 Collaboration Strategies to Advance Your Company's Trade Agenda Trade Compliance Special Interest Group Supply Chain Management Focus Area Hybrid Event Details
July 21, 2022 The first of its kind! Digital Executives Digital Transformation Focus Area Hybrid Event Details
July 14, 2022 Supply Chain Analytics Supply Chain Management Supply Chain Management Focus Area Hybrid Event Details
July 12, 2022 Leveraging Employee Ambassadors on Social Media Marketing Marketing Focus Area Virtual Event Details
June 29, 2022 Road Trip to Summerfest Tech Technology Technology Focus Area Hybrid Event Details
June 23, 2022 Adopting a Product-Led Mindset Product Management Special Interest Group Marketing Focus Area Virtual Event Details
June 17, 2022 Intelligent Hiring: How to Recruit and Adapt in the Era of the Open World Workforce Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
June 16, 2022 Approaches to Onboarding and Training New Customer Care Team Members Customer Service Customer Service Focus Area Hybrid Event Details
May 24, 2022 Hybrid Agile and Its Impact on Teams Agile IT Special Interest Group Technology Focus Area Virtual Event Details
May 18, 2022 Tools for CX Data Analysis & Distilling/Sharing Actionable Insights and Improvement Opportunities ENDED: CX Measurement and Action Planning Special Interest Group Customer Service Focus Area Virtual Event Details
May 17, 2022 Upskilling Your Supply Chain Team to Solve Tomorrow's Problems Logistics and Distribution Supply Chain Management Focus Area Virtual Event Details
May 6, 2022 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
May 2, 2022 Cybersecurity: A US Department of Defense Perspective for US Industries Technology Technology Focus Area Virtual Event Details
April 28, 2022 Member Perspectives on Improving Website UX Marketing Marketing Focus Area Hybrid Event Details
April 26, 2022 The Future of Work: Strategies for Leading Remote and Hybrid Tech Teams Technology Technology Focus Area Hybrid Event Details
April 21, 2022 Risk Mitigation Approaches and Strategies Procurement Supply Chain Management Focus Area Virtual Event Details
March 29, 2022 New in 2022: Suppliers, Trade Compliance Risks and More Trade Compliance Special Interest Group Supply Chain Management Focus Area Virtual Event Details
March 17, 2022 Marketing in a Post-Cookie World: How to Prepare in 2022 Marketing Marketing Focus Area Virtual Event Details
March 15, 2022 DevOps Trends for 2022 Technology Technology Focus Area Virtual Event Details
March 11, 2022 Impact of Omicron on Workplace, Health and Safety, and Travel Policies Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
March 10, 2022 Digital Self-Service Approaches & Practices to Reduce Assisted Contact Volume Customer Service Customer Service Focus Area Hybrid Event Details
March 8, 2022 Managing International Freight Volatility Logistics and Distribution Supply Chain Management Focus Area Virtual Event Details
February 24, 2022 CX Data Analysis Methods & Techniques and Integrating CX Data from Multiple Sources for a Holistic View ENDED: CX Measurement and Action Planning Special Interest Group Customer Service Focus Area Virtual Event Details
February 23, 2022 How Product Managers Can Increase Team Performance by Understanding Team Dimensions Product Management Special Interest Group Marketing Focus Area Virtual Event Details
February 22, 2022 Conflict: The Hidden Fuel for Your Agile Success Agile IT Special Interest Group Technology Focus Area Virtual Event Details
February 16, 2022 Top Indirect Procurement Priorities of 2022 ENDED: Indirect Procurement Special Interest Group Supply Chain Management Focus Area Virtual Event Details
February 4, 2022 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
January 27, 2022 Adapting Your Content Marketing Playbook for New Realities Marketing Marketing Focus Area Virtual Event Details
January 25, 2022 Innovation at Scale Technology Technology Focus Area Virtual Event Details
January 20, 2022 Supply Chain Resilience: Approaches to Balancing Cost vs. Flow Supply Chain Management Supply Chain Management Focus Area Virtual Event Details
December 6, 2021 A Look Around the Corner: IT Trends for 2022 Technology Technology Focus Area Hybrid Event Details
December 1, 2021 Magic 8 Ball Answers to Your 2022 Questions -- Plus Ugly Sweater Contest ENDED: B2B Marketing Special Interest Group Marketing Focus Area Virtual Event Details
November 18, 2021 A Product Roadmap is Not a Project Plan -- Is Your Organization Aligned on the Purpose of Product Roadmaps? Product Management Special Interest Group Marketing Focus Area Virtual Event Details
November 11, 2021 Improving Customer Care Employee Experience: How UWEBC Members Are Making Work Easier and More Enjoyable for Frontline Associates Customer Service Customer Service Focus Area Hybrid Event Details
November 10, 2021 Agile Culture Adoption Agile IT Special Interest Group Technology Focus Area Virtual Event Details
November 9, 2021 Marketing Sustainability -- How Far Do You Go? Marketing Marketing Focus Area Virtual Event Details
October 28, 2021 Lightning Round: Top Supplier Questions of 2021 in 60 Minutes Procurement Supply Chain Management Focus Area Virtual Event Details
October 26, 2021 Applying Technology to Grow Talent Intelligently Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
October 14, 2021 2021 Business Best Practices & Emerging Technologies Conference Annual Conference Annual Conference Virtual Event Details
September 29, 2021 The Future of Direct Mail & Print ENDED: B2B Marketing Special Interest Group Marketing Focus Area Virtual Event Details
September 28, 2021 Transportation Outlook: Rates, Capacity and Market Strategies to Mitigate Cost Logistics and Distribution Supply Chain Management Focus Area Virtual Event Details
September 23, 2021 Does Your Company Have a Platform Strategy? Perhaps it Should Product Management Special Interest Group Marketing Focus Area Virtual Event Details
September 22, 2021 Building and Maintaining a Composable E-Commerce Platform Technology Technology Focus Area Virtual Event Details
September 16, 2021 Tapping Into Unstructured and Operational Data for CX Insights + CX Data Collection and Management Tools Used by Members ENDED: CX Measurement and Action Planning Special Interest Group Customer Service Focus Area Virtual Event Details
September 14, 2021 Cutting Through the Hype of Influencer Marketing to Harness Influence as a Tool Marketing Marketing Focus Area Virtual Event Details
September 8, 2021 Join us at Summerfest Tech on September 8, 2021 Special Events Events Virtual Event Details
August 31, 2021 From Burned Out to Fired Up: Taking Leaders from Defense to Offense in the Pandemic Supply Chain Procurement Supply Chain Management Focus Area Virtual Event Details
August 24, 2021 The Role of Agile Coaching in Scaling Agile Practices Agile IT Special Interest Group Technology Focus Area Virtual Event Details
August 19, 2021 Managing Remote Customer Care Team Members Customer Service Customer Service Focus Area Virtual Event Details
August 4, 2021 Operating Models in Indirect Procurement: What Works and What to Consider ENDED: Indirect Procurement Special Interest Group Supply Chain Management Focus Area Virtual Event Details
July 20, 2021 Rebuilding After Crisis Through Automation, Intelligence & Resilience Technology Technology Focus Area Virtual Event Details
July 14, 2021 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
July 13, 2021 Selling the C-Suite: How Trade Compliance Communicates its Value to the Broader Company Trade Compliance Special Interest Group Supply Chain Management Focus Area Virtual Event Details
June 17, 2021 Designing CX Surveys and Channels / Methods Used for Collecting CX Data ENDED: CX Measurement and Action Planning Special Interest Group Customer Service Focus Area Virtual Event Details
June 15, 2021 IT Talent, Culture & The Future of Work Technology Technology Focus Area Virtual Event Details
June 9, 2021 Engaging Customers Post-Pandemic -- Finding the Right Mix of People and Technology ENDED: B2B Marketing Special Interest Group Marketing Focus Area Virtual Event Details
June 8, 2021 Reducing Lead Time When Suppliers are at Capacity Procurement Supply Chain Management Focus Area Virtual Event Details
June 3, 2021 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
May 27, 2021 It's Spring! Coming out of Hibernation ENDED: E-Retailer Special Interest Group Marketing Focus Area Virtual Event Details
May 26, 2021 Attracting, Hiring and Retention of Supply Chain Talent Logistics and Distribution Supply Chain Management Focus Area Virtual Event Details
May 25, 2021 Scaling Agile Practices in the IT Organization: How to Become a Product Led Company Agile IT Special Interest Group Technology Focus Area Virtual Event Details
May 20, 2021 Virtual Training Approaches, Methods and Tools for Customer Care Organizations Customer Service Customer Service Focus Area Virtual Event Details
May 12, 2021 Website Usability and User Experience Marketing Marketing Focus Area Virtual Event Details
May 6, 2021 Strategic Workforce Planning Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
May 5, 2021 Emerging from the Pandemic- Product Management in Disruptive Times Product Management Special Interest Group Marketing Focus Area Virtual Event Details
April 21, 2021 A Year of COVID: How Has The Supply Chain Reacted? Supply Chain Management Supply Chain Management Focus Area Virtual Event Details
April 20, 2021 AI, Data and Analytics Technology Technology Focus Area Virtual Event Details
April 8, 2021 Open Forum Discussion Around Approaches to COVID-Related Issues and Challenges Contact Center Executive Retreat Customer Service Focus Area Virtual Event Details
April 1, 2021 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
March 31, 2021 CBP Priority Trade Issues Trade Compliance Special Interest Group Supply Chain Management Focus Area Virtual Event Details
March 30, 2021 Cloud, Infrastructure and Operations Technology Technology Focus Area Virtual Event Details
March 18, 2021 Creating Cross-Functional Alignment with a CX Framework and Linking CX Metrics to Organizational KPIs ENDED: CX Measurement and Action Planning Special Interest Group Customer Service Focus Area Virtual Event Details
March 17, 2021 Demand Planning in a Time of Uncertainty Procurement Supply Chain Management Focus Area Virtual Event Details
March 11, 2021 Open Forum Discussion Around Approaches to COVID-Related Issues and Challenges Contact Center Executive Retreat Customer Service Focus Area Virtual Event Details
March 10, 2021 Leveraging Analytics to Gain a Clearer Picture of Marketing Effectiveness Marketing Marketing Focus Area Virtual Event Details
March 4, 2021 Sustaining Organizational Culture in a Remote Work Environment Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
February 25, 2021 Tracking Spending and Analytics ENDED: Indirect Procurement Special Interest Group Supply Chain Management Focus Area Virtual Event Details
February 24, 2021 Reinventing the Organization for Speed Agile IT Special Interest Group Technology Focus Area Virtual Event Details
February 18, 2021 Building Blocks of a Successful Work-at-Home Program for Customer Care Organizations Customer Service Customer Service Focus Area Virtual Event Details
February 16, 2021 Transportation Outlook: Rates and Capacity Logistics and Distribution Supply Chain Management Focus Area Virtual Event Details
February 11, 2021 Open Forum Discussion Around Approaches to COVID-Related Issues and Challenges Contact Center Executive Retreat Customer Service Focus Area Virtual Event Details
February 4, 2021 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
January 28, 2021 Export Control and Compliance: Risks and Responses in Today’s Environment Trade Compliance Special Interest Group Supply Chain Management Focus Area Virtual Event Details
January 21, 2021 Customer Experience and Employee Experience Transformation Technology Technology Focus Area Virtual Event Details
January 20, 2021 Warehouse Automation - From RFI to Implementation to ROI Logistics and Distribution Supply Chain Management Focus Area Virtual Event Details
January 14, 2021 Open Forum Discussion Around Approaches to COVID-Related Issues and Challenges Contact Center Executive Retreat Customer Service Focus Area Virtual Event Details
December 16, 2020 Assessing Customer Experience Program Maturity, Developing a Program Strategy and Making a Business Case for Investments in Customer Experience Measurement and Improvement ENDED: CX Measurement and Action Planning Special Interest Group Customer Service Focus Area Virtual Event Details
December 10, 2020 Open Forum Discussion Around Approaches to COVID-Related Issues and Challenges Contact Center Executive Retreat Customer Service Focus Area Virtual Event Details
December 9, 2020 Sales Support and Alignment Strategies ENDED: B2B Marketing Special Interest Group Marketing Focus Area Virtual Event Details
December 3, 2020 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
December 2, 2020 IT Strategies for 2021 Technology Technology Focus Area Virtual Event Details
November 18, 2020 Revisiting Agile Teams after an Abrupt Shift to Remote Agile IT Special Interest Group Technology Focus Area Virtual Event Details
November 17, 2020 Customer Complaint Handling, Analysis and Prevention Practices Customer Service Customer Service Focus Area Virtual Event Details
November 11, 2020 Member Approaches to Category Management ENDED: Indirect Procurement Special Interest Group Supply Chain Management Focus Area Virtual Event Details
November 10, 2020 Approaches to Leading and Managing a Marketing Team Today Marketing Marketing Focus Area Virtual Event Details
October 29, 2020 Diversity and Inclusion: Successful Strategies and Leading Practices Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
October 27, 2020 Supplier Risk Management Procurement Supply Chain Management Focus Area Virtual Event Details
October 21, 2020 Contact Center Workforce Management Master Class with ICMI ICMI Master Class Events Virtual Event Details
October 20, 2020 Security in the Age of Digital Transformation Technology Technology Focus Area Virtual Event Details
October 7, 2020 Comparison of Participating Organizations' CX Team Structures, Roles and CX Metrics Used ENDED: CX Measurement and Action Planning Special Interest Group Customer Service Focus Area Virtual Event Details
October 6, 2020 Warehouse Metrics/KPIs and the Journey Towards Automation Logistics and Distribution Supply Chain Management Focus Area Virtual Event Details
September 24, 2020 2020 Business Best Practices & Emerging Technologies Conference Annual Conference Annual Conference Virtual Event Details
August 20, 2020 Fostering Customer Care Employee Engagement in the Wake of COVID-19 Customer Service Customer Service Focus Area Virtual Event Details
August 13, 2020 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
August 12, 2020 Cost and Risk Containment Strategies Trade Compliance Special Interest Group Supply Chain Management Focus Area Virtual Event Details
August 11, 2020 Idea Management Product Management Special Interest Group Marketing Focus Area Virtual Event Details
August 6, 2020 Building a Reimagined Workforce Experience Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
August 5, 2020 Holiday Planning ENDED: E-Retailer Special Interest Group Marketing Focus Area Virtual Event Details
July 23, 2020 Kickoff Meeting ENDED: CX Measurement and Action Planning Special Interest Group Customer Service Focus Area Virtual Event Details
July 22, 2020 Progressing Personalization Marketing Marketing Focus Area Virtual Event Details
July 21, 2020 Delivering the Future Workspace: From Technology to the Employee Experience Technology Technology Focus Area Virtual Event Details
July 15, 2020 A Pandemic and the Supply Chain: What have we learned so far? Supply Chain Management Supply Chain Management Focus Area Virtual Event Details
June 18, 2020 Managing Change Initiatives and Communication Practices within the Customer Care Team and with Other Departments ENDED: B2B Customer Service Special Interest Group - Supervisors Customer Service Focus Area Virtual Event Details
June 17, 2020 Transportation Outlook: 2020 and Beyond Logistics and Distribution Supply Chain Management Focus Area Virtual Event Details
June 16, 2020 Creating a Learning Organization to Develop the Technologists of the Future Technology Technology Focus Area Virtual Event Details
June 11, 2020 Supplier Challenges: Managing your supply base, supplier performance and supplier diversity Procurement Supply Chain Management Focus Area Virtual Event Details
June 9, 2020 Channel Marketing - Partner and Dealer Strategies ENDED: B2B Marketing Special Interest Group Marketing Focus Area Virtual Event Details
June 4, 2020 Supporting the Email Channel: Approaches to Challenges Around Workflow, Efficiency, Response Time Management and Quality Monitoring Customer Service Customer Service Focus Area Virtual Event Details
May 21, 2020 E-Commerce During COVID-19 ENDED: E-Retailer Special Interest Group Marketing Focus Area Virtual Event Details
May 20, 2020 Agile Team Development, Management and Leadership Agile IT Special Interest Group Technology Focus Area Virtual Event Details
May 19, 2020 Contract Management Best Practices ENDED: Indirect Procurement Special Interest Group Supply Chain Management Focus Area Virtual Event Details
May 15, 2020 COVID-19: Return-to-Work Considerations and Practices Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
May 13, 2020 Mastering Your Social Media Strategy Marketing Marketing Focus Area Virtual Event Details
May 7, 2020 Best Practices in Building an Import Trade Compliance Program Trade Compliance Special Interest Group Supply Chain Management Focus Area Virtual Event Details
April 22, 2020 Data Centricity: Unleashing the True Power of Data Within Your Organization Technology Technology Focus Area Virtual Event Details
April 15, 2020 Portfolio Planning and Product Assessment Product Management Special Interest Group Marketing Focus Area Virtual Event Details
April 8, 2020 COVID-19 and HR: Issues, Challenges and Solution Strategies Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
March 25, 2020 Enabling Enterprise-Wide Automation Technology Technology Focus Area Virtual Event Details
March 20, 2020 Enabling Remote Work Across the Enterprise Technology Technology Focus Area Virtual Event Details
March 10, 2020 Supporting a Healthy Work-Life Balance for Associates, Balancing Workload Among Team Members and Customer Self-Service Approaches ENDED: B2B Customer Service Special Interest Group - Supervisors Customer Service Focus Area In-person Event Details
February 27, 2020 Reimagining HR - The Future of Your Enterprise Demands a New Future of HR Human Resources Executives Special Interest Group Human Resources Focus Area In-person Event Details
February 20, 2020 The Value of Product Ownership and Cultivating a Metrics Driven Culture Agile IT Special Interest Group Technology Focus Area In-person Event Details
February 18, 2020 Customer Experience Measurement and Actioning: Member Approaches to Collecting, Analyzing, Communicating and Using Customer Feedback Customer Service Customer Service Focus Area Hybrid Event Details
February 13, 2020 Kohler Co. Warehouse Tour and Technology Discussion Logistics and Distribution Supply Chain Management Focus Area In-person Event Details
February 13, 2020 Search and Acquisition Strategies Marketing Marketing Focus Area Hybrid Event Details
January 29, 2020 New Product Forecasting and the S&OP Process ENDED: S&OP Special Interest Group Supply Chain Management Focus Area In-person Event Details
January 28, 2020 Digital Assurance: Enabling Quality Across All IT Value Delivery Technology Technology Focus Area Hybrid Event Details