UWEBC

Past Events

Date Title Focus Area Practice Area Event Delivery Learn More
11/14/25 Harnessing Skills Data for Workforce Agility and Growth Dynamic Talent Management Human Resources Executives Group Human Resources Executives Group Virtual Event Details
11/11/25 CX Innovation Strategies to Chart a New Course Stepping Confidently into the Future Customer Service Peer Group Customer Service Peer Group Hybrid Event Details
10/30/25 Contact Center Workforce Management Special Interest Group Contact Center Workforce Management Special Interest Group Customer Service Peer Group Virtual Event Details
10/14/25 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Group Human Resources Executives Group Virtual Event Details
08/21/25 Building Strong Employee Connections w/ Customer Care Teams Starting at the Source Customer Service Peer Group Customer Service Peer Group Hybrid Event Details
08/20/25 Ensuring Responsible and Ethical AI Use AI Governance Technology Peer Group Technology Peer Group Virtual Event Details
08/15/25 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Group Human Resources Executives Group Virtual Event Details
08/12/25 Trade Compliance Special Interest Group Trade Compliance Special Interest Group Supply Chain Peer Group Virtual Event Details
07/22/25 Warehouse Automation Logistics and Distribution Supply Chain Peer Group Virtual Event Details
07/17/25 Aligning with Technology Partners to Elevate Your Contact-Center Strategy Future of Contact Centers Special Interest Group - Stronger Together Future of Contact Centers Special Interest Group Customer Service Peer Group Virtual Event Details
07/10/25 Product Management Special Interest Group Product Management Special Interest Group Marketing Peer Group Virtual Event Details
06/24/25 Test Course for Development Product Management Special Interest Group Marketing Peer Group Hybrid Event Details
06/05/25 Digital Transformation in Supply Chain Supply Chain Peer Group Supply Chain Peer Group Hybrid Event Details
05/06/25 Inventory Management Sales and Operations Planning (S&OP) Sales and Operations Planning Special Interest Group Supply Chain Peer Group Virtual Event Details
05/01/25 Wisconsin Digital Symposium Wisconsin Digital Symposium Wisconsin Digital Symposium Hybrid Event Details
04/24/25 Lead Generation and Sales Lead Generation and Sales Special Interest Group Marketing Peer Group Virtual Event Details
04/16/25 Harnessing Hybrid Cloud for Business Transformation Unified Modernization Technology Peer Group Technology Peer Group Virtual Event Details
04/15/25 Are You Selling a Product or Building an Ecosystem? From Products to Platforms Product Management Special Interest Group Marketing Peer Group Virtual Event Details
04/11/25 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Group Human Resources Executives Group Virtual Event Details
04/03/25 Invest in People Supply Chain Career Development Supply Chain Peer Group Supply Chain Peer Group Hybrid Event Details
03/20/25 Simplifying Support and Reducing Customer Effort Outsourcing the Customer Approach Future of Contact Centers Special Interest Group Customer Service Peer Group Virtual Event Details
03/18/25 Trade Compliance Supply Chain Management Focus Area Supply Chain Management Focus Area In-person Event Details
03/14/25 Building Future-Ready Leadership: Manager and Leader Development Human Resources Focus Area Human Resources Focus Area Virtual Event Details
03/12/25 Redefining Security: Zero Trust Strategies for Reputation & Risk Management Technology Focus Area Technology Focus Area Virtual Event Details
03/11/25 Wisconsin Customer Experience Symposium Wisconsin Customer Experience Symposium Wisconsin Customer Experience Symposium Virtual Event Details
03/04/25 Negotiating with Suppliers Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
02/27/25 Customer Journey Mapping: Creating Seamless Experiences in B2B and B2C Marketing Focus Area Marketing Focus Area Hybrid Event Details
02/20/25 Committing to Quality: Strong Customer Service Operations Customer Service Focus Area Customer Service Focus Area Hybrid Event Details
02/19/25 Search Powered by Data Science Technology Focus Area Technology Focus Area Virtual Event Details
02/14/25 Executive Roundtable on Current and Emerging HR Issues Human Resources Focus Area Human Resources Focus Area Virtual Event Details
02/11/25 Metrics That Matter: Letting Purpose Focus Analytics Data and Analytics Focus Area Data and Analytics Focus Area Virtual Event Details
02/04/25 Supply Chain Resilience and Agility Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
01/30/25 Lead Generation and Sales Marketing Focus Area Marketing Focus Area Virtual Event Details
01/28/25 Avoiding Change Fatigue: Keeping Sight of Humans with Ongoing Change Leadership, Change Management, and Strategy Activation Focus Area Leadership, Change Management, and Strategy Activation Focus Area Hybrid Event Details
01/23/25 Unleashing the Future: Hyperautomation Meets Agentic AI for Intelligent Transformation Technology Focus Area Technology Focus Area Virtual Event Details
12/16/24 LinkedIn Live Speaker Reveal Customer Service Focus Area Customer Service Focus Area Virtual Event Details
12/10/24 Building a Data-Savvy Workforce: Assessing and Addressing Skill Gaps in Our Teams Data and Analytics Focus Area Data and Analytics Focus Area Virtual Event Details
12/05/24 Tech Trends 2025 Highlighting Industry 4.0 Technology Focus Area Technology Focus Area Hybrid Event Details
11/21/24 Connected and Intelligent Products Marketing Focus Area Marketing Focus Area Virtual Event Details
11/19/24 Agile Synergy: Integrating People, Processes, and Technology for Organizational Resilience Innovation Management Focus Area Innovation Management Focus Area Hybrid Event Details
11/14/24 Contact Center Workforce Management Customer Service Focus Area Customer Service Focus Area Virtual Event Details
11/12/24 Nearshoring, Re-shoring, and Friend-shoring Strategies Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
11/07/24 AI in Employee Training: Learning to be Better Humans from Technology Customer Service Focus Area Customer Service Focus Area Virtual Event Details
11/01/24 Designing a Human-Centric Employee Value Proposition Human Resources Focus Area Human Resources Focus Area Virtual Event Details
10/29/24 Lead Generation and Sales Marketing Focus Area Marketing Focus Area Virtual Event Details
10/24/24 S&OP Timely Topics Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
10/21/24 Experience Management Boot Camp Events Events Virtual Event Details
10/17/24 Special Interest Group Customer Service Focus Area Customer Service Focus Area Virtual Event Details
10/01/24 2024 Business Best Practices & Emerging Technologies Conference Annual Conference Annual Conference Hybrid Event Details
09/17/24 Transportation Industry Update: Capacity, Pricing, and Discussing the Future Supply Chain Management Focus Area Supply Chain Management Focus Area In-person Event Details
09/06/24 Executive Roundtable on Current and Emerging HR Issues Human Resources Focus Area Human Resources Focus Area Virtual Event Details
09/04/24 The Impact of Career Management and Internal Mobility on Development and Organizational Competence Leadership, Change Management, and Strategy Activation Focus Area Leadership, Change Management, and Strategy Activation Focus Area Hybrid Event Details
08/28/24 Mastering Agile Estimation Techniques Technology Focus Area Technology Focus Area Virtual Event Details
08/22/24 Senior Leadership Networking Event and UW 175th Anniversary Celebration in Waukesha Events Events In-person Event Details
08/21/24 AI Governance: Establishing Internal Frameworks for Ethical and Compliant AI Use Technology Focus Area Technology Focus Area Virtual Event Details
08/15/24 Employee Experience: The Edge to Creating Enriching Customer Experiences Customer Service Focus Area Customer Service Focus Area Hybrid Event Details
08/09/24 Marketing Analytics: Using Real-Time Data to Optimize Campaigns and Measure ROI Marketing Focus Area Marketing Focus Area Hybrid Event Details
08/07/24 Reinventing Trade Compliance Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
08/02/24 Strategic Reskilling: Aligning Talent Development with Business Goals Human Resources Focus Area Human Resources Focus Area Virtual Event Details
07/30/24 Contact Center Workforce Management Customer Service Focus Area Customer Service Focus Area Virtual Event Details
07/25/24 Data Storytelling for Business Understanding and Progress: Visualization, Dashboarding, and Beyond Data and Analytics Focus Area Data and Analytics Focus Area Virtual Event Details
07/17/24 Supply Chain Optimization & Network Design Supply Chain Management Focus Area Supply Chain Management Focus Area Hybrid Event Details
07/11/24 Customer Experience Platforms: Mapping and Measuring the End-to-End Customer Journey Customer Service Focus Area Customer Service Focus Area Virtual Event Details
06/13/24 Special Interest Group Customer Service Focus Area Customer Service Focus Area Virtual Event Details
06/11/24 Inventory Management - Too Much vs Not Enough Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
06/05/24 Panel Discussion on Google SEO Algorithm Leak Marketing Focus Area Marketing Focus Area Virtual Event Details
06/05/24 Leveraging Data-Driven Decision Making in Product Management Marketing Focus Area Marketing Focus Area Virtual Event Details
05/23/24 Creating a Single Source of Truth: Strong Knowledge Management Resources in Customer Care Customer Service Focus Area Customer Service Focus Area Hybrid Event Details
05/20/24 Process Mining & Intelligent Automation Boot Camp Events Events Virtual Event Details
05/16/24 Accelerating Digital Transformation with Agile: Strategies and Practices Innovation Management Focus Area Innovation Management Focus Area Virtual Event Details
05/15/24 Risk Management in Procurement Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
05/13/24 Strategy Activation Boot Camp Events Events Virtual Event Details
05/09/24 Technology Innovations in Marketing: The Impact of Generative AI on Modern Marketing Practices Marketing Focus Area Marketing Focus Area Hybrid Event Details
05/02/24 Wisconsin Digital Symposium Digital Transformation Focus Area Digital Transformation Focus Area Hybrid Event Details
04/25/24 Augmenting Your Workforce w/ Generative AI Technology Focus Area Technology Focus Area Hybrid Event Details
04/16/24 Re-Skilling Your Supply Chain Team Supply Chain Management Focus Area Supply Chain Management Focus Area Hybrid Event Details
04/09/24 Trade Compliance Roundtable Supply Chain Management Focus Area Supply Chain Management Focus Area In-person Event Details
04/05/24 Executive Roundtable on Current and Emerging HR Issues Human Resources Focus Area Human Resources Focus Area Virtual Event Details
04/04/24 Evolving Leadership in Times of Change Leadership, Change Management, and Strategy Activation Focus Area Leadership, Change Management, and Strategy Activation Focus Area Virtual Event Details
04/02/24 Contact Center Workforce Management Customer Service Focus Area Customer Service Focus Area Virtual Event Details
03/21/24 Building User-Centric Products: Strategies for Deep User Engagement and Satisfaction Marketing Focus Area Marketing Focus Area Virtual Event Details
03/20/24 Continuous Threat Exposure Management Technology Focus Area Technology Focus Area Virtual Event Details
03/14/24 Generative AI in Text Channels: Co-Pilots, Chatbots and more! Customer Service Focus Area Customer Service Focus Area Virtual Event Details
03/12/24 How UWEBC Members are Integrating and Garnering Value of Generative AI Today Data and Analytics Focus Area Data and Analytics Focus Area Hybrid Event Details
03/08/24 Fostering a Resilient Organizational Culture in Hybrid Work Environments Human Resources Focus Area Human Resources Focus Area Virtual Event Details
03/05/24 Strategies to Improve End-to-End Freight Visibility Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
02/29/24 Harmonizing Agile and DevOps: Accelerating Software Delivery in Tech Teams Technology Focus Area Technology Focus Area Virtual Event Details
02/23/24 Exploring Synthetic Data in Predictive Analytics Technology Focus Area Technology Focus Area Virtual Event Details
02/22/24 The Voice of Customer Program in a Post-survey Age: How to Listen When No One is Talking Customer Service Focus Area Customer Service Focus Area Hybrid Event Details
02/20/24 Managing Supplier Lead-Times Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
02/15/24 Customer-Centric Marketing: Strategies to Enhance Engagement, Foster Loyalty, and Drive Retention Marketing Focus Area Marketing Focus Area Hybrid Event Details
02/13/24 Agile Tools for Cross-Functional Collaboration: Enhancing Visibility and Efficiency Innovation Management Focus Area Innovation Management Focus Area Virtual Event Details
02/08/24 Special Interest Group Customer Service Focus Area Customer Service Focus Area Virtual Event Details
02/02/24 Executive Roundtable on Current and Emerging HR Issues Human Resources Focus Area Human Resources Focus Area Virtual Event Details
01/26/24 Building a Culture of Change Management and Strategy Activation in Your Organization Leadership, Change Management, and Strategy Activation Focus Area Leadership, Change Management, and Strategy Activation Focus Area Virtual Event Details
01/25/24 Harnessing Emerging Technologies for Business Innovation Technology Focus Area Technology Focus Area Virtual Event Details
12/13/23 Addressing Misaligned Stakeholder Expectations: Harmonizing Visions for Product Success! Marketing Focus Area Marketing Focus Area Virtual Event Details
12/12/23 AI in Supply Chain Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
12/07/23 Tech Horizons 2024: Actionable Trends for Tomorrow, Today! Technology Focus Area Technology Focus Area Hybrid Event Details
11/21/23 S&OP: What Does Success Look Like? Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
11/14/23 Digital Transformation for the Technology Leader Boot Camp Events Events In-person Event Details
11/10/23 Executive Roundtable on Current and Emerging HR Issues Human Resources Focus Area Human Resources Focus Area Virtual Event Details
11/09/23 Contact Center Workforce Management Customer Service Focus Area Customer Service Focus Area Virtual Event Details
11/08/23 Strategies to Reduce Customer Effort and Increase First Contact Resolution Customer Service Focus Area Customer Service Focus Area Hybrid Event Details
10/27/23 Trade Compliance pop-up event: AD/CVD petition and impact Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
10/26/23 Large Language Models: ChatGPT in Customer Care Customer Service Focus Area Customer Service Focus Area Virtual Event Details
10/19/23 Contact Center Quality Monitoring Customer Service Focus Area Customer Service Focus Area Virtual Event Details
10/03/23 Human Resources Track Presentations and Videos Human Resources Focus Area Human Resources Focus Area Hybrid Event Details
10/03/23 2023 Business Best Practices & Emerging Technologies Conference Annual Conference Annual Conference Hybrid Event Details
09/19/23 Predictive Analytics & ROI Modeling Boot Camp Events Events In-person Event Details
09/15/23 Executive Roundtable on Current and Emerging HR Issues Human Resources Focus Area Human Resources Focus Area Virtual Event Details
09/14/23 Cloud Economics Mastery: Leveraging Cloud's Speed, Flexibility, and Scale for Business Growth Technology Focus Area Technology Focus Area Virtual Event Details
09/13/23 Transportation Industry Update: Capacity, Pricing, and Discussing the Future Supply Chain Management Focus Area Supply Chain Management Focus Area In-person Event Details
09/07/23 Securing Generative AI Technology Focus Area Technology Focus Area Virtual Event Details
08/29/23 Best Practices for Leadership in an Agile Organization Technology Focus Area Technology Focus Area Virtual Event Details
08/23/23 Learn and Apply Essential XM Principles to Help Your Business Thrive Events Events In-person Event Details
08/16/23 Selling the C-Suite: Evolving Sourcing's Role from Cost Cutter to Revenue Driver Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
08/10/23 Approaches to Developing Leadership Skills in Frontline Supervisors and Managers Customer Service Focus Area Customer Service Focus Area Hybrid Event Details
07/27/23 Canada Changes and other Timely Topics Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
07/20/23 Contact Center Workforce Management Customer Service Focus Area Customer Service Focus Area Virtual Event Details
07/18/23 Leveraging Sustainability in Tech to Drive Efficiency and Cost Savings Technology Focus Area Technology Focus Area Virtual Event Details
07/13/23 Sentiment Analysis: Catching Feelings Customer Service Focus Area Customer Service Focus Area Virtual Event Details
06/30/23 Contact Center Quality Monitoring Customer Service Focus Area Customer Service Focus Area Virtual Event Details
06/27/23 Road Trip to Summerfest Tech Technology Focus Area Technology Focus Area Hybrid Event Details
06/16/23 ChatGPT and HR: A Primer for HR Executives Human Resources Focus Area Human Resources Focus Area Virtual Event Details
06/12/23 Strategy Activation Boot Camp Events Events In-person Event Details
06/08/23 The Rise of Video Storytelling: How to Captivate Your Audience and Build Your Brand Marketing Focus Area Marketing Focus Area Hybrid Event Details
06/06/23 Sales & Operations Planning - Kickoff Meeting Supply Chain Management Focus Area Supply Chain Management Focus Area Hybrid Event Details
05/25/23 Wisconsin Digital Symposium Digital Transformation Focus Area Digital Transformation Focus Area Virtual Event Details
05/22/23 Process Mining & Intelligent Automation Boot Camp Events Events In-person Event Details
05/18/23 Automating Customer Service Processes Customer Service Focus Area Customer Service Focus Area Hybrid Event Details
05/17/23 Supplier Health and Contingency Planning Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
05/12/23 Executive Roundtable on Current and Emerging HR Issues Human Resources Focus Area Human Resources Focus Area Virtual Event Details
05/04/23 Contact Center Workforce Management Customer Service Focus Area Customer Service Focus Area Virtual Event Details
04/27/23 Understanding the New AI and Data Science Landscape Technology Focus Area Technology Focus Area Hybrid Event Details
04/18/23 Supply Chain Manager to Leader: Upskilling, Re-Skilling and Retention Supply Chain Management Focus Area Supply Chain Management Focus Area Hybrid Event Details
04/14/23 Agent Assist: Hype or Necessity Customer Service Focus Area Customer Service Focus Area Virtual Event Details
04/06/23 Contact Center Quality Monitoring Customer Service Focus Area Customer Service Focus Area Virtual Event Details
04/04/23 Navigating the Internet of Things: How Product Managers Can Overcome the Challenges of Connected Products Marketing Focus Area Marketing Focus Area Virtual Event Details
03/16/23 Strategies to Combat the Tech Talent Shortage Technology Focus Area Technology Focus Area Virtual Event Details
03/10/23 Hybrid Work is Here to Stay: Focus on Future of Work, Culture, and Inclusion Human Resources Focus Area Human Resources Focus Area Virtual Event Details
03/09/23 Lora Cecere on the Supply Chain Response and Metrics that Matter Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
02/28/23 Leveraging Data Governance and Ethics to Promote Responsible Data Use Technology Focus Area Technology Focus Area Virtual Event Details
02/23/23 Strategies for Managing Change in Customer Care Organizations Customer Service Focus Area Customer Service Focus Area Virtual Event Details
02/15/23 Optimizing Value Stream Management for Agile Technology Focus Area Technology Focus Area Virtual Event Details
02/14/23 Trade Compliance Initiatives and Challenges Supply Chain Management Focus Area Supply Chain Management Focus Area In-person Event Details
02/09/23 ChatGPT Workshop – A Hands-On Exploration for Marketers to Harness the Power of Generative AI Marketing Focus Area Marketing Focus Area Hybrid Event Details
02/03/23 Executive Roundtable on Current and Emerging HR Issues Human Resources Focus Area Human Resources Focus Area Virtual Event Details
02/02/23 Contact Center Workforce Management Customer Service Focus Area Customer Service Focus Area Virtual Event Details
01/31/23 Building an Effective Enterprise Technology Roadmap Technology Focus Area Technology Focus Area Virtual Event Details
01/25/23 Supply Chain Transformation: Planning, Executing and Managing Change Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
01/19/23 Omnichannel: What Will It Take to Turn This Goal Into a Reality? Customer Service Focus Area Customer Service Focus Area Virtual Event Details
01/13/23 Contact Center Quality Monitoring Customer Service Focus Area Customer Service Focus Area Virtual Event Details
01/09/23 Experience Management Boot Camp Events Events In-person Event Details
12/14/22 Lightning Round: Top Supplier Questions of 2022 in 60 Minutes Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
12/12/22 Process Mining & Intelligent Automation Boot Camp Events Events In-person Event Details
12/08/22 A Look Around the Corner: IT Trends for 2023 Technology Focus Area Technology Focus Area Hybrid Event Details
12/05/22 Digital Product Management Boot Camp Events Events In-person Event Details
11/29/22 Data Engineering for Predictive Analytics Technology Focus Area Technology Focus Area Virtual Event Details
11/18/22 Executive Roundtable on Current and Emerging HR Issues Human Resources Focus Area Human Resources Focus Area Virtual Event Details
11/17/22 Overcoming Product Management's Thorniest Communication Challenges Marketing Focus Area Marketing Focus Area Virtual Event Details
11/10/22 Approaches to Providing Proactive Service to Prevent Unnecessary Contacts and Improve Customer Engagement Customer Service Focus Area Customer Service Focus Area Hybrid Event Details
11/09/22 Looking Ahead: Upcoming Trade Compliance Initiatives and Focus Areas Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
11/03/22 Transportation Industry Update: Capacity, Pricing and Sustainability Supply Chain Management Focus Area Supply Chain Management Focus Area Hybrid Event Details
10/21/22 The Success Delta - Crafting Cultures that Work in a Hybrid/WFA World Human Resources Focus Area Human Resources Focus Area Virtual Event Details
10/20/22 Special Interest Group, Pilot Session Customer Service Focus Area Customer Service Focus Area Virtual Event Details
10/18/22 The Secret to Agile Marketing to Achieve Marketing Excellence Marketing Focus Area Marketing Focus Area Hybrid Event Details
10/13/22 Special Interest Group, Pilot Session Customer Service Focus Area Customer Service Focus Area Virtual Event Details
10/12/22 Cybersecurity Trends to Watch Technology Focus Area Technology Focus Area Virtual Event Details
10/11/22 Supplier Diversity Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
10/06/22 Special Interest Group, Pilot Session Customer Service Focus Area Customer Service Focus Area Virtual Event Details
09/20/22 2022 Business Best Practices & Emerging Technologies Conference Annual Conference Annual Conference Hybrid Event Details
09/09/22 Special Interest Group, Pilot Session Customer Service Focus Area Customer Service Focus Area Virtual Event Details
08/30/22 Driving Prioritization through Strategic Themes and OKR's Technology Focus Area Technology Focus Area Virtual Event Details
08/25/22 Leading In Turbulent Times: Leadership Foundations Master Class Events Events In-person Event Details
08/05/22 Executive Roundtable on Current and Emerging HR Issues Human Resources Focus Area Human Resources Focus Area Virtual Event Details
07/28/22 Developing, Incorporating and Evaluating the Effectiveness of CX Improvement Actions Customer Service Focus Area Customer Service Focus Area Virtual Event Details
07/26/22 Collaboration Strategies to Advance Your Company's Trade Agenda Supply Chain Management Focus Area Supply Chain Management Focus Area Hybrid Event Details
07/21/22 The first of its kind! Digital Transformation Focus Area Digital Transformation Focus Area Hybrid Event Details
07/14/22 Supply Chain Analytics Supply Chain Management Focus Area Supply Chain Management Focus Area Hybrid Event Details
07/12/22 Leveraging Employee Ambassadors on Social Media Marketing Focus Area Marketing Focus Area Virtual Event Details
06/29/22 Road Trip to Summerfest Tech Technology Focus Area Technology Focus Area Hybrid Event Details
06/23/22 Adopting a Product-Led Mindset Marketing Focus Area Marketing Focus Area Virtual Event Details
06/17/22 Intelligent Hiring: How to Recruit and Adapt in the Era of the Open World Workforce Human Resources Focus Area Human Resources Focus Area Virtual Event Details
06/16/22 Approaches to Onboarding and Training New Customer Care Team Members Customer Service Focus Area Customer Service Focus Area Hybrid Event Details
05/24/22 Hybrid Agile and Its Impact on Teams Technology Focus Area Technology Focus Area Virtual Event Details
05/18/22 Tools for CX Data Analysis & Distilling/Sharing Actionable Insights and Improvement Opportunities Customer Service Focus Area Customer Service Focus Area Virtual Event Details
05/17/22 Upskilling Your Supply Chain Team to Solve Tomorrow's Problems Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
05/06/22 Executive Roundtable on Current and Emerging HR Issues Human Resources Focus Area Human Resources Focus Area Virtual Event Details
05/02/22 Cybersecurity: A US Department of Defense Perspective for US Industries Technology Focus Area Technology Focus Area Virtual Event Details
04/28/22 Member Perspectives on Improving Website UX Marketing Focus Area Marketing Focus Area Hybrid Event Details
04/26/22 The Future of Work: Strategies for Leading Remote and Hybrid Tech Teams Technology Focus Area Technology Focus Area Hybrid Event Details
04/21/22 Risk Mitigation Approaches and Strategies Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
03/29/22 New in 2022: Suppliers, Trade Compliance Risks and More Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
03/17/22 Marketing in a Post-Cookie World: How to Prepare in 2022 Marketing Focus Area Marketing Focus Area Virtual Event Details
03/15/22 DevOps Trends for 2022 Technology Focus Area Technology Focus Area Virtual Event Details
03/11/22 Impact of Omicron on Workplace, Health and Safety, and Travel Policies Human Resources Focus Area Human Resources Focus Area Virtual Event Details
03/10/22 Digital Self-Service Approaches & Practices to Reduce Assisted Contact Volume Customer Service Focus Area Customer Service Focus Area Hybrid Event Details
03/08/22 Managing International Freight Volatility Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
02/24/22 CX Data Analysis Methods & Techniques and Integrating CX Data from Multiple Sources for a Holistic View Customer Service Focus Area Customer Service Focus Area Virtual Event Details
02/23/22 How Product Managers Can Increase Team Performance by Understanding Team Dimensions Marketing Focus Area Marketing Focus Area Virtual Event Details
02/22/22 Conflict: The Hidden Fuel for Your Agile Success Technology Focus Area Technology Focus Area Virtual Event Details
02/16/22 Top Indirect Procurement Priorities of 2022 Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
02/04/22 Executive Roundtable on Current and Emerging HR Issues Human Resources Focus Area Human Resources Focus Area Virtual Event Details
01/27/22 Adapting Your Content Marketing Playbook for New Realities Marketing Focus Area Marketing Focus Area Virtual Event Details
01/25/22 Innovation at Scale Technology Focus Area Technology Focus Area Virtual Event Details
01/20/22 Supply Chain Resilience: Approaches to Balancing Cost vs. Flow Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
12/06/21 A Look Around the Corner: IT Trends for 2022 Technology Focus Area Technology Focus Area Hybrid Event Details
12/01/21 Magic 8 Ball Answers to Your 2022 Questions -- Plus Ugly Sweater Contest Marketing Focus Area Marketing Focus Area Virtual Event Details
11/18/21 A Product Roadmap is Not a Project Plan -- Is Your Organization Aligned on the Purpose of Product Roadmaps? Marketing Focus Area Marketing Focus Area Virtual Event Details
11/11/21 Improving Customer Care Employee Experience: How UWEBC Members Are Making Work Easier and More Enjoyable for Frontline Associates Customer Service Focus Area Customer Service Focus Area Hybrid Event Details
11/10/21 Agile Culture Adoption Technology Focus Area Technology Focus Area Virtual Event Details
11/09/21 Marketing Sustainability -- How Far Do You Go? Marketing Focus Area Marketing Focus Area Virtual Event Details
10/28/21 Lightning Round: Top Supplier Questions of 2021 in 60 Minutes Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
10/26/21 Applying Technology to Grow Talent Intelligently Human Resources Focus Area Human Resources Focus Area Virtual Event Details
10/14/21 2021 Business Best Practices & Emerging Technologies Conference Annual Conference Annual Conference Virtual Event Details
09/29/21 The Future of Direct Mail & Print Marketing Focus Area Marketing Focus Area Virtual Event Details
09/28/21 Transportation Outlook: Rates, Capacity and Market Strategies to Mitigate Cost Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
09/23/21 Does Your Company Have a Platform Strategy? Perhaps it Should Marketing Focus Area Marketing Focus Area Virtual Event Details
09/22/21 Building and Maintaining a Composable E-Commerce Platform Technology Focus Area Technology Focus Area Virtual Event Details
09/16/21 Tapping Into Unstructured and Operational Data for CX Insights + CX Data Collection and Management Tools Used by Members Customer Service Focus Area Customer Service Focus Area Virtual Event Details
09/14/21 Cutting Through the Hype of Influencer Marketing to Harness Influence as a Tool Marketing Focus Area Marketing Focus Area Virtual Event Details
09/08/21 Join us at Summerfest Tech on September 8, 2021 Events Events Virtual Event Details
08/31/21 From Burned Out to Fired Up: Taking Leaders from Defense to Offense in the Pandemic Supply Chain Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
08/24/21 The Role of Agile Coaching in Scaling Agile Practices Technology Focus Area Technology Focus Area Virtual Event Details
08/19/21 Managing Remote Customer Care Team Members Customer Service Focus Area Customer Service Focus Area Virtual Event Details
08/04/21 Operating Models in Indirect Procurement: What Works and What to Consider Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
07/20/21 Rebuilding After Crisis Through Automation, Intelligence & Resilience Technology Focus Area Technology Focus Area Virtual Event Details
07/14/21 Executive Roundtable on Current and Emerging HR Issues Human Resources Focus Area Human Resources Focus Area Virtual Event Details
07/13/21 Selling the C-Suite: How Trade Compliance Communicates its Value to the Broader Company Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
06/17/21 Designing CX Surveys and Channels / Methods Used for Collecting CX Data Customer Service Focus Area Customer Service Focus Area Virtual Event Details
06/15/21 IT Talent, Culture & The Future of Work Technology Focus Area Technology Focus Area Virtual Event Details
06/09/21 Engaging Customers Post-Pandemic -- Finding the Right Mix of People and Technology Marketing Focus Area Marketing Focus Area Virtual Event Details
06/08/21 Reducing Lead Time When Suppliers are at Capacity Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
06/03/21 Executive Roundtable on Current and Emerging HR Issues Human Resources Focus Area Human Resources Focus Area Virtual Event Details
05/27/21 It's Spring! Coming out of Hibernation Marketing Focus Area Marketing Focus Area Virtual Event Details
05/26/21 Attracting, Hiring and Retention of Supply Chain Talent Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
05/25/21 Scaling Agile Practices in the IT Organization: How to Become a Product Led Company Technology Focus Area Technology Focus Area Virtual Event Details
05/20/21 Virtual Training Approaches, Methods and Tools for Customer Care Organizations Customer Service Focus Area Customer Service Focus Area Virtual Event Details
05/12/21 Website Usability and User Experience Marketing Focus Area Marketing Focus Area Virtual Event Details
05/06/21 Strategic Workforce Planning Human Resources Focus Area Human Resources Focus Area Virtual Event Details
05/05/21 Emerging from the Pandemic- Product Management in Disruptive Times Marketing Focus Area Marketing Focus Area Virtual Event Details
04/21/21 A Year of COVID: How Has The Supply Chain Reacted? Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
04/20/21 AI, Data and Analytics Technology Focus Area Technology Focus Area Virtual Event Details
04/08/21 Open Forum Discussion Around Approaches to COVID-Related Issues and Challenges Customer Service Focus Area Customer Service Focus Area Virtual Event Details
04/01/21 Executive Roundtable on Current and Emerging HR Issues Human Resources Focus Area Human Resources Focus Area Virtual Event Details
03/31/21 CBP Priority Trade Issues Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
03/30/21 Cloud, Infrastructure and Operations Technology Focus Area Technology Focus Area Virtual Event Details
03/18/21 Creating Cross-Functional Alignment with a CX Framework and Linking CX Metrics to Organizational KPIs Customer Service Focus Area Customer Service Focus Area Virtual Event Details
03/17/21 Demand Planning in a Time of Uncertainty Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
03/11/21 Open Forum Discussion Around Approaches to COVID-Related Issues and Challenges Customer Service Focus Area Customer Service Focus Area Virtual Event Details
03/10/21 Leveraging Analytics to Gain a Clearer Picture of Marketing Effectiveness Marketing Focus Area Marketing Focus Area Virtual Event Details
03/04/21 Sustaining Organizational Culture in a Remote Work Environment Human Resources Focus Area Human Resources Focus Area Virtual Event Details
02/25/21 Tracking Spending and Analytics Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
02/24/21 Reinventing the Organization for Speed Technology Focus Area Technology Focus Area Virtual Event Details
02/18/21 Building Blocks of a Successful Work-at-Home Program for Customer Care Organizations Customer Service Focus Area Customer Service Focus Area Virtual Event Details
02/16/21 Transportation Outlook: Rates and Capacity Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
02/11/21 Open Forum Discussion Around Approaches to COVID-Related Issues and Challenges Customer Service Focus Area Customer Service Focus Area Virtual Event Details
02/04/21 Executive Roundtable on Current and Emerging HR Issues Human Resources Focus Area Human Resources Focus Area Virtual Event Details
01/28/21 Export Control and Compliance: Risks and Responses in Today’s Environment Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
01/21/21 Customer Experience and Employee Experience Transformation Technology Focus Area Technology Focus Area Virtual Event Details
01/20/21 Warehouse Automation - From RFI to Implementation to ROI Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
01/14/21 Open Forum Discussion Around Approaches to COVID-Related Issues and Challenges Customer Service Focus Area Customer Service Focus Area Virtual Event Details
12/16/20 Assessing Customer Experience Program Maturity, Developing a Program Strategy and Making a Business Case for Investments in Customer Experience Measurement and Improvement Customer Service Focus Area Customer Service Focus Area Virtual Event Details
12/10/20 Open Forum Discussion Around Approaches to COVID-Related Issues and Challenges Customer Service Focus Area Customer Service Focus Area Virtual Event Details
12/09/20 Sales Support and Alignment Strategies Marketing Focus Area Marketing Focus Area Virtual Event Details
12/03/20 Executive Roundtable on Current and Emerging HR Issues Human Resources Focus Area Human Resources Focus Area Virtual Event Details
12/02/20 IT Strategies for 2021 Technology Focus Area Technology Focus Area Virtual Event Details
11/18/20 Revisiting Agile Teams after an Abrupt Shift to Remote Technology Focus Area Technology Focus Area Virtual Event Details
11/17/20 Customer Complaint Handling, Analysis and Prevention Practices Customer Service Focus Area Customer Service Focus Area Virtual Event Details
11/11/20 Member Approaches to Category Management Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
11/10/20 Approaches to Leading and Managing a Marketing Team Today Marketing Focus Area Marketing Focus Area Virtual Event Details
10/29/20 Diversity and Inclusion: Successful Strategies and Leading Practices Human Resources Focus Area Human Resources Focus Area Virtual Event Details
10/27/20 Supplier Risk Management Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
10/21/20 Contact Center Workforce Management Master Class with ICMI Events Events Virtual Event Details
10/20/20 Security in the Age of Digital Transformation Technology Focus Area Technology Focus Area Virtual Event Details
10/07/20 Comparison of Participating Organizations' CX Team Structures, Roles and CX Metrics Used Customer Service Focus Area Customer Service Focus Area Virtual Event Details
10/06/20 Warehouse Metrics/KPIs and the Journey Towards Automation Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
09/24/20 2020 Business Best Practices & Emerging Technologies Conference Annual Conference Annual Conference Virtual Event Details
08/20/20 Fostering Customer Care Employee Engagement in the Wake of COVID-19 Customer Service Focus Area Customer Service Focus Area Virtual Event Details
08/13/20 Executive Roundtable on Current and Emerging HR Issues Human Resources Focus Area Human Resources Focus Area Virtual Event Details
08/12/20 Cost and Risk Containment Strategies Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
08/11/20 Idea Management Marketing Focus Area Marketing Focus Area Virtual Event Details
08/06/20 Building a Reimagined Workforce Experience Human Resources Focus Area Human Resources Focus Area Virtual Event Details
08/05/20 Holiday Planning Marketing Focus Area Marketing Focus Area Virtual Event Details
07/23/20 Kickoff Meeting Customer Service Focus Area Customer Service Focus Area Virtual Event Details
07/22/20 Progressing Personalization Marketing Focus Area Marketing Focus Area Virtual Event Details
07/21/20 Delivering the Future Workspace: From Technology to the Employee Experience Technology Focus Area Technology Focus Area Virtual Event Details
07/15/20 A Pandemic and the Supply Chain: What have we learned so far? Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
06/18/20 Managing Change Initiatives and Communication Practices within the Customer Care Team and with Other Departments Customer Service Focus Area Customer Service Focus Area Virtual Event Details
06/17/20 Transportation Outlook: 2020 and Beyond Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
06/16/20 Creating a Learning Organization to Develop the Technologists of the Future Technology Focus Area Technology Focus Area Virtual Event Details
06/11/20 Supplier Challenges: Managing your supply base, supplier performance and supplier diversity Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
06/09/20 Channel Marketing - Partner and Dealer Strategies Marketing Focus Area Marketing Focus Area Virtual Event Details
06/04/20 Supporting the Email Channel: Approaches to Challenges Around Workflow, Efficiency, Response Time Management and Quality Monitoring Customer Service Focus Area Customer Service Focus Area Virtual Event Details
05/21/20 E-Commerce During COVID-19 Marketing Focus Area Marketing Focus Area Virtual Event Details
05/20/20 Agile Team Development, Management and Leadership Technology Focus Area Technology Focus Area Virtual Event Details
05/19/20 Contract Management Best Practices Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
05/15/20 COVID-19: Return-to-Work Considerations and Practices Human Resources Focus Area Human Resources Focus Area Virtual Event Details
05/13/20 Mastering Your Social Media Strategy Marketing Focus Area Marketing Focus Area Virtual Event Details
05/07/20 Best Practices in Building an Import Trade Compliance Program Supply Chain Management Focus Area Supply Chain Management Focus Area Virtual Event Details
04/22/20 Data Centricity: Unleashing the True Power of Data Within Your Organization Technology Focus Area Technology Focus Area Virtual Event Details
04/15/20 Portfolio Planning and Product Assessment Marketing Focus Area Marketing Focus Area Virtual Event Details
04/08/20 COVID-19 and HR: Issues, Challenges and Solution Strategies Human Resources Focus Area Human Resources Focus Area Virtual Event Details
03/25/20 Enabling Enterprise-Wide Automation Technology Focus Area Technology Focus Area Virtual Event Details
03/20/20 Enabling Remote Work Across the Enterprise Technology Focus Area Technology Focus Area Virtual Event Details
03/10/20 Supporting a Healthy Work-Life Balance for Associates, Balancing Workload Among Team Members and Customer Self-Service Approaches Customer Service Focus Area Customer Service Focus Area In-person Event Details
02/27/20 Reimagining HR - The Future of Your Enterprise Demands a New Future of HR Human Resources Focus Area Human Resources Focus Area In-person Event Details
02/20/20 The Value of Product Ownership and Cultivating a Metrics Driven Culture Technology Focus Area Technology Focus Area In-person Event Details
02/18/20 Customer Experience Measurement and Actioning: Member Approaches to Collecting, Analyzing, Communicating and Using Customer Feedback Customer Service Focus Area Customer Service Focus Area Hybrid Event Details
02/13/20 Kohler Co. Warehouse Tour and Technology Discussion Supply Chain Management Focus Area Supply Chain Management Focus Area In-person Event Details
02/13/20 Search and Acquisition Strategies Marketing Focus Area Marketing Focus Area Hybrid Event Details
01/29/20 New Product Forecasting and the S&OP Process Supply Chain Management Focus Area Supply Chain Management Focus Area In-person Event Details
01/28/20 Digital Assurance: Enabling Quality Across All IT Value Delivery Technology Focus Area Technology Focus Area Hybrid Event Details