|
April 2, 2026 |
Hosted by UW Credit Union Marketing Executives Retreat
|
Marketing Executives Group |
Executive Groups |
In-person |
Event
Details
|
|
March 26, 2026 |
Smart Manufacturing, Automation and AI Applications Digital Transformation in Manufacturing
|
Manufacturing |
Supply Chain and Manufacturing |
Virtual |
Event
Details
|
|
March 17, 2026 |
Personalized Learning and Delivery Modes
|
Talent and Learning |
People |
Virtual |
Event
Details
|
|
March 12, 2026 |
The Human Side of Data & AI Literacy
|
Data and Artificial Intelligence |
Technology Data and AI |
Virtual |
Event
Details
|
|
March 10, 2026 |
Wisconsin Customer Experience Symposium
|
Data and Artificial Intelligence |
Technology Data and AI |
Hybrid |
Event
Details
|
|
March 3, 2026 |
Invest in People Supply Chain Career Development
|
Talent and Learning, Supply Chain |
People, Supply Chain and Manufacturing |
Hybrid |
Event
Details
|
|
February 25, 2026 |
Accelerating Adoption and Transforming the Modern Organization Technology and AI Enabled Change Initiatives
|
Leadership and Change Management |
People |
Virtual |
Event
Details
|
|
February 24, 2026 |
Measuring Business Value, Not Activity
|
Agile |
Technology Data and AI |
Virtual |
Event
Details
|
|
February 19, 2026 |
From Support to Strategic Value Driving Growth Through Service
|
Customer Service |
Customer Experience and Marketing |
Virtual |
Event
Details
|
|
February 12, 2026 |
Breaking Silos to Drive Expansion and Long Term Growth Unified Revenue Strategy:
|
Lead Generation and Sales |
Customer Experience and Marketing |
Virtual |
Event
Details
|
|
February 10, 2026 |
S&OP Crossfunctional Collaboration Breaking Down Silos
|
Sales and Operations Planning |
Supply Chain and Manufacturing |
Virtual |
Event
Details
|
|
January 30, 2026 |
Executive Roundtable on Current and Emerging HR Issues (New Year Edition)
|
HR Executives Group |
People |
Virtual |
Event
Details
|
|
January 27, 2026 |
Preparing for a Post-SEO Era The Rise of Generative Search
|
Marketing |
Customer Experience and Marketing |
Virtual |
Event
Details
|
|
January 22, 2026 |
Optimization and Network Design Supply Chain Analytics
|
Supply Chain |
Supply Chain and Manufacturing |
Virtual |
Event
Details
|
|
January 20, 2026 |
Intelligent Collaboration and Digital Workflows
|
Technology |
Technology Data and AI |
Virtual |
Event
Details
|
|
December 17, 2025 |
ESG Priorities for a Robust Supply Chain Sustainability
|
Supply Chain |
Supply Chain and Manufacturing |
Virtual |
Event
Details
|
|
December 2, 2025 |
December 2025 Future of Contact Centers
|
Future of Contact Centers Special Interest Group |
Customer Service Peer Group |
Virtual |
Event
Details
|
|
November 27, 2025 |
Trade Compliance Special Interest Group
|
Trade Compliance Special Interest Group |
Supply Chain Peer Group |
In-person |
Event
Details
|
|
November 14, 2025 |
Harnessing Skills Data for Workforce Agility and Growth Dynamic Talent Management
|
Trade Compliance Special Interest Group |
Supply Chain Peer Group |
Virtual |
Event
Details
|
|
November 11, 2025 |
CX Innovation Strategies to Chart a New Course Stepping Confidently into the Future
|
Customer Service Peer Group |
Customer Service Peer Group |
Hybrid |
Event
Details
|
|
October 30, 2025 |
Contact Center Workforce Management Special Interest Group
|
Customer Service Peer Group |
Customer Service Peer Group |
Virtual |
Event
Details
|
|
October 14, 2025 |
Executive Roundtable on Current and Emerging HR Issues
|
Human Resources Executives Group |
Human Resources Executives Group |
Virtual |
Event
Details
|
|
August 21, 2025 |
Building Strong Employee Connections w/ Customer Care Teams Starting at the Source
|
Human Resources Executives Group |
Human Resources Executives Group |
Hybrid |
Event
Details
|
|
August 20, 2025 |
Ensuring Responsible and Ethical AI Use AI Governance
|
Technology Peer Group |
Technology Peer Group |
Virtual |
Event
Details
|
|
August 15, 2025 |
Executive Roundtable on Current and Emerging HR Issues
|
Human Resources Executives Group |
Human Resources Executives Group |
Virtual |
Event
Details
|
|
August 12, 2025 |
Trade Compliance Special Interest Group
|
Trade Compliance Special Interest Group |
Supply Chain Peer Group |
Virtual |
Event
Details
|
|
July 22, 2025 |
Warehouse Automation
|
Trade Compliance Special Interest Group |
Supply Chain Peer Group |
Virtual |
Event
Details
|
|
July 17, 2025 |
Aligning with Technology Partners to Elevate Your Contact-Center Strategy Future of Contact Centers Special Interest Group - Stronger Together
|
Trade Compliance Special Interest Group |
Supply Chain Peer Group |
Virtual |
Event
Details
|
|
July 10, 2025 |
Product Management Special Interest Group
|
Trade Compliance Special Interest Group |
Supply Chain Peer Group |
Virtual |
Event
Details
|
|
June 5, 2025 |
Digital Transformation in Supply Chain
|
Trade Compliance Special Interest Group |
Supply Chain Peer Group |
Hybrid |
Event
Details
|
|
May 6, 2025 |
Inventory Management Sales and Operations Planning (S&OP)
|
Trade Compliance Special Interest Group |
Supply Chain Peer Group |
Virtual |
Event
Details
|
|
May 1, 2025 |
Wisconsin Digital Symposium
|
Trade Compliance Special Interest Group |
Supply Chain Peer Group |
Hybrid |
Event
Details
|
|
April 24, 2025 |
Lead Generation and Sales
|
Trade Compliance Special Interest Group |
Supply Chain Peer Group |
Virtual |
Event
Details
|
|
April 16, 2025 |
Harnessing Hybrid Cloud for Business Transformation Unified Modernization
|
Trade Compliance Special Interest Group |
Supply Chain Peer Group |
Virtual |
Event
Details
|
|
April 15, 2025 |
Are You Selling a Product or Building an Ecosystem? From Products to Platforms
|
Trade Compliance Special Interest Group |
Supply Chain Peer Group |
Virtual |
Event
Details
|
|
April 11, 2025 |
Executive Roundtable on Current and Emerging HR Issues
|
Human Resources Executives Group |
Human Resources Executives Group |
Virtual |
Event
Details
|
|
April 3, 2025 |
Invest in People Supply Chain Career Development
|
Human Resources Executives Group |
Human Resources Executives Group |
Hybrid |
Event
Details
|
|
March 20, 2025 |
Simplifying Support and Reducing Customer Effort Outsourcing the Customer Approach
|
Human Resources Executives Group |
Human Resources Executives Group |
Virtual |
Event
Details
|
|
March 18, 2025 |
Trade Compliance Roundtable
|
Human Resources Executives Group |
Human Resources Executives Group |
Virtual |
Event
Details
|
|
March 14, 2025 |
Building Future-Ready Leadership: Manager and Leader Development
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
Virtual |
Event
Details
|
|
March 12, 2025 |
Zero Trust Strategies for Reputation and Risk Management Redefining Security
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
Virtual |
Event
Details
|
|
March 11, 2025 |
Wisconsin Customer Experience Symposium
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
Virtual |
Event
Details
|
|
March 4, 2025 |
Negotiating with Suppliers
|
Procurement |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
February 27, 2025 |
Customer Journey Mapping: Creating Seamless Experiences in B2B and B2C
|
Marketing |
Marketing Focus Area |
Hybrid |
Event
Details
|
|
February 20, 2025 |
Committing to Quality: Strong Customer Service Operations
|
Customer Service |
Customer Service Focus Area |
Hybrid |
Event
Details
|
|
February 19, 2025 |
Search Powered by Data Science
|
AI Special Interest Group |
Technology Focus Area |
Virtual |
Event
Details
|
|
February 14, 2025 |
Executive Roundtable on Current and Emerging HR Issues
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
Virtual |
Event
Details
|
|
February 11, 2025 |
Metrics That Matter: Letting Purpose Focus Analytics
|
Data and Analytics Interest Group |
Data and Analytics Focus Area |
Virtual |
Event
Details
|
|
February 4, 2025 |
Supply Chain Resilience and Agility
|
Supply Chain Management |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
January 30, 2025 |
Lead Generation and Sales
|
Lead Generation and Sales Special Interest Group |
Marketing Focus Area |
Virtual |
Event
Details
|
|
January 28, 2025 |
Avoiding Change Fatigue: Keeping Sight of Humans with Ongoing Change
|
Leadership and Change Management Interest Group |
Leadership, Change Management, and Strategy Activation Focus Area |
Hybrid |
Event
Details
|
|
January 23, 2025 |
Unleashing the Future: Hyperautomation Meets Agentic AI for Intelligent Transformation
|
Technology |
Technology Focus Area |
Virtual |
Event
Details
|
|
December 16, 2024 |
LinkedIn Live Speaker Reveal
|
Customer Service |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
December 10, 2024 |
Building a Data-Savvy Workforce: Assessing and Addressing Skill Gaps in Our Teams
|
Data and Analytics Interest Group |
Data and Analytics Focus Area |
Virtual |
Event
Details
|
|
December 5, 2024 |
Tech Trends 2025 Highlighting Industry 4.0
|
Technology |
Technology Focus Area |
Hybrid |
Event
Details
|
|
November 21, 2024 |
Connected and Intelligent Products
|
Product Management Special Interest Group |
Marketing Focus Area |
Virtual |
Event
Details
|
|
November 19, 2024 |
Agile Synergy: Integrating People, Processes, and Technology for Organizational Resilience
|
Innovation Management Interest Group |
Innovation Management Focus Area |
Hybrid |
Event
Details
|
|
November 14, 2024 |
Contact Center Workforce Management
|
Contact Center Workforce Management Special Interest Group |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
November 12, 2024 |
Nearshoring, Re-shoring, and Friend-shoring Strategies
|
Procurement |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
November 7, 2024 |
AI in Employee Training: Learning to be Better Humans from Technology
|
Future of Contact Centers Special Interest Group |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
November 1, 2024 |
Designing a Human-Centric Employee Value Proposition
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
Virtual |
Event
Details
|
|
October 29, 2024 |
Lead Generation and Sales
|
Lead Generation and Sales Special Interest Group |
Marketing Focus Area |
Virtual |
Event
Details
|
|
October 24, 2024 |
S&OP Timely Topics
|
Sales and Operations Planning Special Interest Group |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
October 21, 2024 |
Experience Management Boot Camp
|
Experience Management Boot Camp |
Events |
Virtual |
Event
Details
|
|
October 17, 2024 |
Special Interest Group
|
Contact Center Quality Monitoring Special Interest Group |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
October 1, 2024 |
2024 Business Best Practices & Emerging Technologies Conference
|
Annual Conference |
Annual Conference |
Hybrid |
Event
Details
|
|
September 17, 2024 |
Transportation Industry Update: Capacity, Pricing, and Discussing the Future
|
Logistics and Distribution |
Supply Chain Management Focus Area |
In-person |
Event
Details
|
|
September 6, 2024 |
Executive Roundtable on Current and Emerging HR Issues
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
Virtual |
Event
Details
|
|
September 4, 2024 |
The Impact of Career Management and Internal Mobility on Development and Organizational Competence
|
Leadership and Change Management Interest Group |
Leadership, Change Management, and Strategy Activation Focus Area |
Hybrid |
Event
Details
|
|
August 28, 2024 |
Mastering Agile Estimation Techniques
|
Agile IT Special Interest Group |
Technology Focus Area |
Virtual |
Event
Details
|
|
August 22, 2024 |
Senior Leadership Networking Event and UW 175th Anniversary Celebration in Waukesha
|
UW 175 Anniversary Celebration |
Events |
In-person |
Event
Details
|
|
August 21, 2024 |
AI Governance: Establishing Internal Frameworks for Ethical and Compliant AI Use
|
AI Special Interest Group |
Technology Focus Area |
Virtual |
Event
Details
|
|
August 15, 2024 |
Employee Experience: The Edge to Creating Enriching Customer Experiences
|
Customer Service |
Customer Service Focus Area |
Hybrid |
Event
Details
|
|
August 9, 2024 |
Marketing Analytics: Using Real-Time Data to Optimize Campaigns and Measure ROI
|
Marketing |
Marketing Focus Area |
Hybrid |
Event
Details
|
|
August 7, 2024 |
Reinventing Trade Compliance
|
Trade Compliance Special Interest Group |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
August 2, 2024 |
Strategic Reskilling: Aligning Talent Development with Business Goals
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
Virtual |
Event
Details
|
|
July 30, 2024 |
Contact Center Workforce Management
|
Contact Center Workforce Management Special Interest Group |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
July 25, 2024 |
Data Storytelling for Business Understanding and Progress: Visualization, Dashboarding, and Beyond
|
Data and Analytics Interest Group |
Data and Analytics Focus Area |
Virtual |
Event
Details
|
|
July 17, 2024 |
Supply Chain Optimization & Network Design
|
Supply Chain Management |
Supply Chain Management Focus Area |
Hybrid |
Event
Details
|
|
July 11, 2024 |
Customer Experience Platforms: Mapping and Measuring the End-to-End Customer Journey
|
Future of Contact Centers Special Interest Group |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
June 13, 2024 |
Special Interest Group
|
Contact Center Quality Monitoring Special Interest Group |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
June 11, 2024 |
Inventory Management - Too Much vs Not Enough
|
Sales and Operations Planning Special Interest Group |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
June 5, 2024 |
Panel Discussion on Google SEO Algorithm Leak
|
Marketing |
Marketing Focus Area |
Virtual |
Event
Details
|
|
June 5, 2024 |
Leveraging Data-Driven Decision Making in Product Management
|
Product Management Special Interest Group |
Marketing Focus Area |
Virtual |
Event
Details
|
|
May 23, 2024 |
Creating a Single Source of Truth: Strong Knowledge Management Resources in Customer Care
|
Customer Service |
Customer Service Focus Area |
Hybrid |
Event
Details
|
|
May 20, 2024 |
Process Mining & Intelligent Automation Boot Camp
|
Process Mining & Intelligent Automation Boot Camp |
Events |
Virtual |
Event
Details
|
|
May 16, 2024 |
Accelerating Digital Transformation with Agile: Strategies and Practices
|
Innovation Management Interest Group |
Innovation Management Focus Area |
Virtual |
Event
Details
|
|
May 15, 2024 |
Risk Management in Procurement
|
Procurement |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
May 13, 2024 |
Strategy Activation Boot Camp
|
Strategy Activation Boot Camp |
Events |
Virtual |
Event
Details
|
|
May 9, 2024 |
Technology Innovations in Marketing: The Impact of Generative AI on Modern Marketing Practices
|
Marketing |
Marketing Focus Area |
Hybrid |
Event
Details
|
|
May 2, 2024 |
Wisconsin Digital Symposium
|
Digital Executives |
Digital Transformation Focus Area |
Hybrid |
Event
Details
|
|
April 25, 2024 |
Augmenting Your Workforce w/ Generative AI
|
Technology |
Technology Focus Area |
Hybrid |
Event
Details
|
|
April 16, 2024 |
Re-Skilling Your Supply Chain Team
|
Supply Chain Management |
Supply Chain Management Focus Area |
Hybrid |
Event
Details
|
|
April 9, 2024 |
Trade Compliance Roundtable
|
Trade Compliance Special Interest Group |
Supply Chain Management Focus Area |
In-person |
Event
Details
|
|
April 5, 2024 |
Executive Roundtable on Current and Emerging HR Issues
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
Virtual |
Event
Details
|
|
April 4, 2024 |
Evolving Leadership in Times of Change
|
Leadership and Change Management Interest Group |
Leadership, Change Management, and Strategy Activation Focus Area |
Virtual |
Event
Details
|
|
April 2, 2024 |
Contact Center Workforce Management
|
Contact Center Workforce Management Special Interest Group |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
March 21, 2024 |
Building User-Centric Products: Strategies for Deep User Engagement and Satisfaction
|
Product Management Special Interest Group |
Marketing Focus Area |
Virtual |
Event
Details
|
|
March 20, 2024 |
Continuous Threat Exposure Management
|
Technology |
Technology Focus Area |
Virtual |
Event
Details
|
|
March 14, 2024 |
Generative AI in Text Channels: Co-Pilots, Chatbots and more!
|
Future of Contact Centers Special Interest Group |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
March 12, 2024 |
How UWEBC Members are Integrating and Garnering Value of Generative AI Today
|
Data and Analytics Interest Group |
Data and Analytics Focus Area |
Hybrid |
Event
Details
|
|
March 8, 2024 |
Fostering a Resilient Organizational Culture in Hybrid Work Environments
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
Virtual |
Event
Details
|
|
March 5, 2024 |
Strategies to Improve End-to-End Freight Visibility
|
Logistics and Distribution |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
February 29, 2024 |
Harmonizing Agile and DevOps: Accelerating Software Delivery in Tech Teams
|
Agile IT Special Interest Group |
Technology Focus Area |
Virtual |
Event
Details
|
|
February 23, 2024 |
Exploring Synthetic Data in Predictive Analytics
|
AI Special Interest Group |
Technology Focus Area |
Virtual |
Event
Details
|
|
February 22, 2024 |
The Voice of Customer Program in a Post-survey Age: How to Listen When No One is Talking
|
Customer Service |
Customer Service Focus Area |
Hybrid |
Event
Details
|
|
February 20, 2024 |
Managing Supplier Lead-Times
|
Procurement |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
February 15, 2024 |
Customer-Centric Marketing: Strategies to Enhance Engagement, Foster Loyalty, and Drive Retention
|
Marketing |
Marketing Focus Area |
Hybrid |
Event
Details
|
|
February 13, 2024 |
Agile Tools for Cross-Functional Collaboration: Enhancing Visibility and Efficiency
|
Innovation Management Interest Group |
Innovation Management Focus Area |
Virtual |
Event
Details
|
|
February 8, 2024 |
Special Interest Group
|
Contact Center Quality Monitoring Special Interest Group |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
February 2, 2024 |
Executive Roundtable on Current and Emerging HR Issues
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
Virtual |
Event
Details
|
|
January 26, 2024 |
Building a Culture of Change Management and Strategy Activation in Your Organization
|
Leadership and Change Management Interest Group |
Leadership, Change Management, and Strategy Activation Focus Area |
Virtual |
Event
Details
|
|
January 25, 2024 |
Harnessing Emerging Technologies for Business Innovation
|
Technology |
Technology Focus Area |
Virtual |
Event
Details
|
|
December 13, 2023 |
Addressing Misaligned Stakeholder Expectations: Harmonizing Visions for Product Success!
|
Product Management Special Interest Group |
Marketing Focus Area |
Virtual |
Event
Details
|
|
December 12, 2023 |
AI in Supply Chain
|
Supply Chain Management |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
December 7, 2023 |
Tech Horizons 2024: Actionable Trends for Tomorrow, Today!
|
Technology |
Technology Focus Area |
Hybrid |
Event
Details
|
|
November 21, 2023 |
S&OP: What Does Success Look Like?
|
Sales and Operations Planning Special Interest Group |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
November 14, 2023 |
Digital Transformation for the Technology Leader Boot Camp
|
Digital Transformation for the Technolgy Leader Boot Camp |
Events |
In-person |
Event
Details
|
|
November 10, 2023 |
Executive Roundtable on Current and Emerging HR Issues
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
Virtual |
Event
Details
|
|
November 9, 2023 |
Contact Center Workforce Management
|
Contact Center Workforce Management Special Interest Group |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
November 8, 2023 |
Strategies to Reduce Customer Effort and Increase First Contact Resolution
|
Customer Service |
Customer Service Focus Area |
Hybrid |
Event
Details
|
|
October 27, 2023 |
Trade Compliance pop-up event: AD/CVD petition and impact
|
Trade Compliance Special Interest Group |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
October 26, 2023 |
Large Language Models: ChatGPT in Customer Care
|
Future of Contact Centers Special Interest Group |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
October 19, 2023 |
Contact Center Quality Monitoring
|
Contact Center Quality Monitoring Special Interest Group |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
October 3, 2023 |
Human Resources Track Presentations and Videos
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
Hybrid |
Event
Details
|
|
October 3, 2023 |
2023 Business Best Practices & Emerging Technologies Conference
|
Annual Conference |
Annual Conference |
Hybrid |
Event
Details
|
|
September 19, 2023 |
Predictive Analytics & ROI Modeling Boot Camp
|
Predictive Analytics & ROI Modeling Boot Camp |
Events |
In-person |
Event
Details
|
|
September 15, 2023 |
Executive Roundtable on Current and Emerging HR Issues
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
Virtual |
Event
Details
|
|
September 14, 2023 |
Cloud Economics Mastery: Leveraging Cloud's Speed, Flexibility, and Scale for Business Growth
|
Technology |
Technology Focus Area |
Virtual |
Event
Details
|
|
September 13, 2023 |
Transportation Industry Update: Capacity, Pricing, and Discussing the Future
|
Logistics and Distribution |
Supply Chain Management Focus Area |
In-person |
Event
Details
|
|
September 7, 2023 |
Securing Generative AI
|
AI Special Interest Group |
Technology Focus Area |
Virtual |
Event
Details
|
|
August 29, 2023 |
Best Practices for Leadership in an Agile Organization
|
Agile IT Special Interest Group |
Technology Focus Area |
Virtual |
Event
Details
|
|
August 23, 2023 |
Learn and Apply Essential XM Principles to Help Your Business Thrive
|
Experience Management Boot Camp |
Events |
In-person |
Event
Details
|
|
August 16, 2023 |
Selling the C-Suite: Evolving Sourcing's Role from Cost Cutter to Revenue Driver
|
Procurement |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
August 10, 2023 |
Approaches to Developing Leadership Skills in Frontline Supervisors and Managers
|
Customer Service |
Customer Service Focus Area |
Hybrid |
Event
Details
|
|
July 27, 2023 |
Canada Changes and other Timely Topics
|
Trade Compliance Special Interest Group |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
July 20, 2023 |
Contact Center Workforce Management
|
Contact Center Workforce Management Special Interest Group |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
July 18, 2023 |
Leveraging Sustainability in Tech to Drive Efficiency and Cost Savings
|
Technology |
Technology Focus Area |
Virtual |
Event
Details
|
|
July 13, 2023 |
Sentiment Analysis: Catching Feelings
|
Future of Contact Centers Special Interest Group |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
June 30, 2023 |
Contact Center Quality Monitoring
|
Contact Center Quality Monitoring Special Interest Group |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
June 27, 2023 |
Road Trip to Summerfest Tech
|
Technology |
Technology Focus Area |
Hybrid |
Event
Details
|
|
June 16, 2023 |
ChatGPT and HR: A Primer for HR Executives
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
Virtual |
Event
Details
|
|
June 12, 2023 |
Strategy Activation Boot Camp
|
Strategy Activation Boot Camp |
Events |
In-person |
Event
Details
|
|
June 8, 2023 |
The Rise of Video Storytelling: How to Captivate Your Audience and Build Your Brand
|
Marketing |
Marketing Focus Area |
Hybrid |
Event
Details
|
|
June 6, 2023 |
Sales & Operations Planning - Kickoff Meeting
|
Sales and Operations Planning Special Interest Group |
Supply Chain Management Focus Area |
Hybrid |
Event
Details
|
|
May 25, 2023 |
Wisconsin Digital Symposium
|
Digital Executives |
Digital Transformation Focus Area |
Virtual |
Event
Details
|
|
May 22, 2023 |
Process Mining & Intelligent Automation Boot Camp
|
Process Mining & Intelligent Automation Boot Camp |
Events |
In-person |
Event
Details
|
|
May 18, 2023 |
Automating Customer Service Processes
|
Customer Service |
Customer Service Focus Area |
Hybrid |
Event
Details
|
|
May 17, 2023 |
Supplier Health and Contingency Planning
|
Procurement |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
May 12, 2023 |
Executive Roundtable on Current and Emerging HR Issues
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
Virtual |
Event
Details
|
|
May 4, 2023 |
Contact Center Workforce Management
|
Contact Center Workforce Management Special Interest Group |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
April 27, 2023 |
Understanding the New AI and Data Science Landscape
|
Technology |
Technology Focus Area |
Hybrid |
Event
Details
|
|
April 18, 2023 |
Supply Chain Manager to Leader: Upskilling, Re-Skilling and Retention
|
Supply Chain Management |
Supply Chain Management Focus Area |
Hybrid |
Event
Details
|
|
April 14, 2023 |
Agent Assist: Hype or Necessity
|
Future of Contact Centers Special Interest Group |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
April 6, 2023 |
Contact Center Quality Monitoring
|
Contact Center Quality Monitoring Special Interest Group |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
April 4, 2023 |
Navigating the Internet of Things: How Product Managers Can Overcome the Challenges of Connected Products
|
Product Management Special Interest Group |
Marketing Focus Area |
Virtual |
Event
Details
|
|
March 16, 2023 |
Strategies to Combat the Tech Talent Shortage
|
Technology |
Technology Focus Area |
Virtual |
Event
Details
|
|
March 10, 2023 |
Hybrid Work is Here to Stay: Focus on Future of Work, Culture, and Inclusion
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
Virtual |
Event
Details
|
|
March 9, 2023 |
Lora Cecere on the Supply Chain Response and Metrics that Matter
|
Logistics and Distribution |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
February 28, 2023 |
Leveraging Data Governance and Ethics to Promote Responsible Data Use
|
AI Special Interest Group |
Technology Focus Area |
Virtual |
Event
Details
|
|
February 23, 2023 |
Strategies for Managing Change in Customer Care Organizations
|
Customer Service |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
February 15, 2023 |
Optimizing Value Stream Management for Agile
|
Agile IT Special Interest Group |
Technology Focus Area |
Virtual |
Event
Details
|
|
February 14, 2023 |
Trade Compliance Initiatives and Challenges
|
Trade Compliance Special Interest Group |
Supply Chain Management Focus Area |
In-person |
Event
Details
|
|
February 9, 2023 |
ChatGPT Workshop – A Hands-On Exploration for Marketers to Harness the Power of Generative AI
|
Marketing |
Marketing Focus Area |
Hybrid |
Event
Details
|
|
February 3, 2023 |
Executive Roundtable on Current and Emerging HR Issues
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
Virtual |
Event
Details
|
|
February 2, 2023 |
Contact Center Workforce Management
|
Contact Center Workforce Management Special Interest Group |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
January 31, 2023 |
Building an Effective Enterprise Technology Roadmap
|
Technology |
Technology Focus Area |
Virtual |
Event
Details
|
|
January 25, 2023 |
Supply Chain Transformation: Planning, Executing and Managing Change
|
Supply Chain Management |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
January 19, 2023 |
Omnichannel: What Will It Take to Turn This Goal Into a Reality?
|
Future of Contact Centers Special Interest Group |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
January 13, 2023 |
Contact Center Quality Monitoring
|
Contact Center Quality Monitoring Special Interest Group |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
January 9, 2023 |
Experience Management Boot Camp
|
Experience Management Boot Camp |
Events |
In-person |
Event
Details
|
|
December 14, 2022 |
Lightning Round: Top Supplier Questions of 2022 in 60 Minutes
|
Procurement |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
December 12, 2022 |
Process Mining & Intelligent Automation Boot Camp
|
Process Mining & Intelligent Automation Boot Camp |
Events |
In-person |
Event
Details
|
|
December 8, 2022 |
A Look Around the Corner: IT Trends for 2023
|
Technology |
Technology Focus Area |
Hybrid |
Event
Details
|
|
December 5, 2022 |
Digital Product Management Boot Camp
|
Digital Product Management Boot Camp |
Events |
In-person |
Event
Details
|
|
November 29, 2022 |
Data Engineering for Predictive Analytics
|
Technology |
Technology Focus Area |
Virtual |
Event
Details
|
|
November 18, 2022 |
Executive Roundtable on Current and Emerging HR Issues
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
Virtual |
Event
Details
|
|
November 17, 2022 |
Overcoming Product Management's Thorniest Communication Challenges
|
Product Management Special Interest Group |
Marketing Focus Area |
Virtual |
Event
Details
|
|
November 10, 2022 |
Approaches to Providing Proactive Service to Prevent Unnecessary Contacts and Improve Customer Engagement
|
Customer Service |
Customer Service Focus Area |
Hybrid |
Event
Details
|
|
November 9, 2022 |
Looking Ahead: Upcoming Trade Compliance Initiatives and Focus Areas
|
Trade Compliance Special Interest Group |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
November 3, 2022 |
Transportation Industry Update: Capacity, Pricing and Sustainability
|
Logistics and Distribution |
Supply Chain Management Focus Area |
Hybrid |
Event
Details
|
|
October 21, 2022 |
The Success Delta - Crafting Cultures that Work in a Hybrid/WFA World
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
Virtual |
Event
Details
|
|
October 20, 2022 |
Special Interest Group, Pilot Session
|
Contact Center Workforce Management Special Interest Group |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
October 18, 2022 |
The Secret to Agile Marketing to Achieve Marketing Excellence
|
Marketing |
Marketing Focus Area |
Hybrid |
Event
Details
|
|
October 13, 2022 |
Special Interest Group, Pilot Session
|
ENDED: B2B Customer Service Special Interest Group - Senior Leaders |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
October 12, 2022 |
Cybersecurity Trends to Watch
|
Technology |
Technology Focus Area |
Virtual |
Event
Details
|
|
October 11, 2022 |
Supplier Diversity
|
Procurement |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
October 6, 2022 |
Special Interest Group, Pilot Session
|
Customer Service |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
September 20, 2022 |
2022 Business Best Practices & Emerging Technologies Conference
|
Annual Conference |
Annual Conference |
Hybrid |
Event
Details
|
|
September 9, 2022 |
Special Interest Group, Pilot Session
|
Customer Service |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
August 30, 2022 |
Driving Prioritization through Strategic Themes and OKR's
|
Agile IT Special Interest Group |
Technology Focus Area |
Virtual |
Event
Details
|
|
August 25, 2022 |
Leading In Turbulent Times: Leadership Foundations Master Class
|
Leadership Foundations Boot Camp |
Events |
In-person |
Event
Details
|
|
August 5, 2022 |
Executive Roundtable on Current and Emerging HR Issues
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
Virtual |
Event
Details
|
|
July 28, 2022 |
Developing, Incorporating and Evaluating the Effectiveness of CX Improvement Actions
|
ENDED: CX Measurement and Action Planning Special Interest Group |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
July 26, 2022 |
Collaboration Strategies to Advance Your Company's Trade Agenda
|
Trade Compliance Special Interest Group |
Supply Chain Management Focus Area |
Hybrid |
Event
Details
|
|
July 21, 2022 |
The first of its kind!
|
Digital Executives |
Digital Transformation Focus Area |
Hybrid |
Event
Details
|
|
July 14, 2022 |
Supply Chain Analytics
|
Supply Chain Management |
Supply Chain Management Focus Area |
Hybrid |
Event
Details
|
|
July 12, 2022 |
Leveraging Employee Ambassadors on Social Media
|
Marketing |
Marketing Focus Area |
Virtual |
Event
Details
|
|
June 29, 2022 |
Road Trip to Summerfest Tech
|
Technology |
Technology Focus Area |
Hybrid |
Event
Details
|
|
June 23, 2022 |
Adopting a Product-Led Mindset
|
Product Management Special Interest Group |
Marketing Focus Area |
Virtual |
Event
Details
|
|
June 17, 2022 |
Intelligent Hiring: How to Recruit and Adapt in the Era of the Open World Workforce
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
Virtual |
Event
Details
|
|
June 16, 2022 |
Approaches to Onboarding and Training New Customer Care Team Members
|
Customer Service |
Customer Service Focus Area |
Hybrid |
Event
Details
|
|
May 24, 2022 |
Hybrid Agile and Its Impact on Teams
|
Agile IT Special Interest Group |
Technology Focus Area |
Virtual |
Event
Details
|
|
May 18, 2022 |
Tools for CX Data Analysis & Distilling/Sharing Actionable Insights and Improvement Opportunities
|
ENDED: CX Measurement and Action Planning Special Interest Group |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
May 17, 2022 |
Upskilling Your Supply Chain Team to Solve Tomorrow's Problems
|
Logistics and Distribution |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
May 6, 2022 |
Executive Roundtable on Current and Emerging HR Issues
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
Virtual |
Event
Details
|
|
May 2, 2022 |
Cybersecurity: A US Department of Defense Perspective for US Industries
|
Technology |
Technology Focus Area |
Virtual |
Event
Details
|
|
April 28, 2022 |
Member Perspectives on Improving Website UX
|
Marketing |
Marketing Focus Area |
Hybrid |
Event
Details
|
|
April 26, 2022 |
The Future of Work: Strategies for Leading Remote and Hybrid Tech Teams
|
Technology |
Technology Focus Area |
Hybrid |
Event
Details
|
|
April 21, 2022 |
Risk Mitigation Approaches and Strategies
|
Procurement |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
March 29, 2022 |
New in 2022: Suppliers, Trade Compliance Risks and More
|
Trade Compliance Special Interest Group |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
March 17, 2022 |
Marketing in a Post-Cookie World: How to Prepare in 2022
|
Marketing |
Marketing Focus Area |
Virtual |
Event
Details
|
|
March 15, 2022 |
DevOps Trends for 2022
|
Technology |
Technology Focus Area |
Virtual |
Event
Details
|
|
March 11, 2022 |
Impact of Omicron on Workplace, Health and Safety, and Travel Policies
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
Virtual |
Event
Details
|
|
March 10, 2022 |
Digital Self-Service Approaches & Practices to Reduce Assisted Contact Volume
|
Customer Service |
Customer Service Focus Area |
Hybrid |
Event
Details
|
|
March 8, 2022 |
Managing International Freight Volatility
|
Logistics and Distribution |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
February 24, 2022 |
CX Data Analysis Methods & Techniques and Integrating CX Data from Multiple Sources for a Holistic View
|
ENDED: CX Measurement and Action Planning Special Interest Group |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
February 23, 2022 |
How Product Managers Can Increase Team Performance by Understanding Team Dimensions
|
Product Management Special Interest Group |
Marketing Focus Area |
Virtual |
Event
Details
|
|
February 22, 2022 |
Conflict: The Hidden Fuel for Your Agile Success
|
Agile IT Special Interest Group |
Technology Focus Area |
Virtual |
Event
Details
|
|
February 16, 2022 |
Top Indirect Procurement Priorities of 2022
|
ENDED: Indirect Procurement Special Interest Group |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
February 4, 2022 |
Executive Roundtable on Current and Emerging HR Issues
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
Virtual |
Event
Details
|
|
January 27, 2022 |
Adapting Your Content Marketing Playbook for New Realities
|
Marketing |
Marketing Focus Area |
Virtual |
Event
Details
|
|
January 25, 2022 |
Innovation at Scale
|
Technology |
Technology Focus Area |
Virtual |
Event
Details
|
|
January 20, 2022 |
Supply Chain Resilience: Approaches to Balancing Cost vs. Flow
|
Supply Chain Management |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
December 6, 2021 |
A Look Around the Corner: IT Trends for 2022
|
Technology |
Technology Focus Area |
Hybrid |
Event
Details
|
|
December 1, 2021 |
Magic 8 Ball Answers to Your 2022 Questions -- Plus Ugly Sweater Contest
|
ENDED: B2B Marketing Special Interest Group |
Marketing Focus Area |
Virtual |
Event
Details
|
|
November 18, 2021 |
A Product Roadmap is Not a Project Plan -- Is Your Organization Aligned on the Purpose of Product Roadmaps?
|
Product Management Special Interest Group |
Marketing Focus Area |
Virtual |
Event
Details
|
|
November 11, 2021 |
Improving Customer Care Employee Experience: How UWEBC Members Are Making Work Easier and More Enjoyable for Frontline Associates
|
Customer Service |
Customer Service Focus Area |
Hybrid |
Event
Details
|
|
November 10, 2021 |
Agile Culture Adoption
|
Agile IT Special Interest Group |
Technology Focus Area |
Virtual |
Event
Details
|
|
November 9, 2021 |
Marketing Sustainability -- How Far Do You Go?
|
Marketing |
Marketing Focus Area |
Virtual |
Event
Details
|
|
October 28, 2021 |
Lightning Round: Top Supplier Questions of 2021 in 60 Minutes
|
Procurement |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
October 26, 2021 |
Applying Technology to Grow Talent Intelligently
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
Virtual |
Event
Details
|
|
October 14, 2021 |
2021 Business Best Practices & Emerging Technologies Conference
|
Annual Conference |
Annual Conference |
Virtual |
Event
Details
|
|
September 29, 2021 |
The Future of Direct Mail & Print
|
ENDED: B2B Marketing Special Interest Group |
Marketing Focus Area |
Virtual |
Event
Details
|
|
September 28, 2021 |
Transportation Outlook: Rates, Capacity and Market Strategies to Mitigate Cost
|
Logistics and Distribution |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
September 23, 2021 |
Does Your Company Have a Platform Strategy? Perhaps it Should
|
Product Management Special Interest Group |
Marketing Focus Area |
Virtual |
Event
Details
|
|
September 22, 2021 |
Building and Maintaining a Composable E-Commerce Platform
|
Technology |
Technology Focus Area |
Virtual |
Event
Details
|
|
September 16, 2021 |
Tapping Into Unstructured and Operational Data for CX Insights + CX Data Collection and Management Tools Used by Members
|
ENDED: CX Measurement and Action Planning Special Interest Group |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
September 14, 2021 |
Cutting Through the Hype of Influencer Marketing to Harness Influence as a Tool
|
Marketing |
Marketing Focus Area |
Virtual |
Event
Details
|
|
September 8, 2021 |
Join us at Summerfest Tech on September 8, 2021
|
Special Events |
Events |
Virtual |
Event
Details
|
|
August 31, 2021 |
From Burned Out to Fired Up: Taking Leaders from Defense to Offense in the Pandemic Supply Chain
|
Procurement |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
August 24, 2021 |
The Role of Agile Coaching in Scaling Agile Practices
|
Agile IT Special Interest Group |
Technology Focus Area |
Virtual |
Event
Details
|
|
August 19, 2021 |
Managing Remote Customer Care Team Members
|
Customer Service |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
August 4, 2021 |
Operating Models in Indirect Procurement: What Works and What to Consider
|
ENDED: Indirect Procurement Special Interest Group |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
July 20, 2021 |
Rebuilding After Crisis Through Automation, Intelligence & Resilience
|
Technology |
Technology Focus Area |
Virtual |
Event
Details
|
|
July 14, 2021 |
Executive Roundtable on Current and Emerging HR Issues
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
Virtual |
Event
Details
|
|
July 13, 2021 |
Selling the C-Suite: How Trade Compliance Communicates its Value to the Broader Company
|
Trade Compliance Special Interest Group |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
June 17, 2021 |
Designing CX Surveys and Channels / Methods Used for Collecting CX Data
|
ENDED: CX Measurement and Action Planning Special Interest Group |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
June 15, 2021 |
IT Talent, Culture & The Future of Work
|
Technology |
Technology Focus Area |
Virtual |
Event
Details
|
|
June 9, 2021 |
Engaging Customers Post-Pandemic -- Finding the Right Mix of People and Technology
|
ENDED: B2B Marketing Special Interest Group |
Marketing Focus Area |
Virtual |
Event
Details
|
|
June 8, 2021 |
Reducing Lead Time When Suppliers are at Capacity
|
Procurement |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
June 3, 2021 |
Executive Roundtable on Current and Emerging HR Issues
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
Virtual |
Event
Details
|
|
May 27, 2021 |
It's Spring! Coming out of Hibernation
|
ENDED: E-Retailer Special Interest Group |
Marketing Focus Area |
Virtual |
Event
Details
|
|
May 26, 2021 |
Attracting, Hiring and Retention of Supply Chain Talent
|
Logistics and Distribution |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
May 25, 2021 |
Scaling Agile Practices in the IT Organization: How to Become a Product Led Company
|
Agile IT Special Interest Group |
Technology Focus Area |
Virtual |
Event
Details
|
|
May 20, 2021 |
Virtual Training Approaches, Methods and Tools for Customer Care Organizations
|
Customer Service |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
May 12, 2021 |
Website Usability and User Experience
|
Marketing |
Marketing Focus Area |
Virtual |
Event
Details
|
|
May 6, 2021 |
Strategic Workforce Planning
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
Virtual |
Event
Details
|
|
May 5, 2021 |
Emerging from the Pandemic- Product Management in Disruptive Times
|
Product Management Special Interest Group |
Marketing Focus Area |
Virtual |
Event
Details
|
|
April 21, 2021 |
A Year of COVID: How Has The Supply Chain Reacted?
|
Supply Chain Management |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
April 20, 2021 |
AI, Data and Analytics
|
Technology |
Technology Focus Area |
Virtual |
Event
Details
|
|
April 8, 2021 |
Open Forum Discussion Around Approaches to COVID-Related Issues and Challenges
|
Contact Center Executive Retreat |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
April 1, 2021 |
Executive Roundtable on Current and Emerging HR Issues
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
Virtual |
Event
Details
|
|
March 31, 2021 |
CBP Priority Trade Issues
|
Trade Compliance Special Interest Group |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
March 30, 2021 |
Cloud, Infrastructure and Operations
|
Technology |
Technology Focus Area |
Virtual |
Event
Details
|
|
March 18, 2021 |
Creating Cross-Functional Alignment with a CX Framework and Linking CX Metrics to Organizational KPIs
|
ENDED: CX Measurement and Action Planning Special Interest Group |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
March 17, 2021 |
Demand Planning in a Time of Uncertainty
|
Procurement |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
March 11, 2021 |
Open Forum Discussion Around Approaches to COVID-Related Issues and Challenges
|
Contact Center Executive Retreat |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
March 10, 2021 |
Leveraging Analytics to Gain a Clearer Picture of Marketing Effectiveness
|
Marketing |
Marketing Focus Area |
Virtual |
Event
Details
|
|
March 4, 2021 |
Sustaining Organizational Culture in a Remote Work Environment
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
Virtual |
Event
Details
|
|
February 25, 2021 |
Tracking Spending and Analytics
|
ENDED: Indirect Procurement Special Interest Group |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
February 24, 2021 |
Reinventing the Organization for Speed
|
Agile IT Special Interest Group |
Technology Focus Area |
Virtual |
Event
Details
|
|
February 18, 2021 |
Building Blocks of a Successful Work-at-Home Program for Customer Care Organizations
|
Customer Service |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
February 16, 2021 |
Transportation Outlook: Rates and Capacity
|
Logistics and Distribution |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
February 11, 2021 |
Open Forum Discussion Around Approaches to COVID-Related Issues and Challenges
|
Contact Center Executive Retreat |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
February 4, 2021 |
Executive Roundtable on Current and Emerging HR Issues
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
Virtual |
Event
Details
|
|
January 28, 2021 |
Export Control and Compliance: Risks and Responses in Today’s Environment
|
Trade Compliance Special Interest Group |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
January 21, 2021 |
Customer Experience and Employee Experience Transformation
|
Technology |
Technology Focus Area |
Virtual |
Event
Details
|
|
January 20, 2021 |
Warehouse Automation - From RFI to Implementation to ROI
|
Logistics and Distribution |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
January 14, 2021 |
Open Forum Discussion Around Approaches to COVID-Related Issues and Challenges
|
Contact Center Executive Retreat |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
December 16, 2020 |
Assessing Customer Experience Program Maturity, Developing a Program Strategy and Making a Business Case for Investments in Customer Experience Measurement and Improvement
|
ENDED: CX Measurement and Action Planning Special Interest Group |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
December 10, 2020 |
Open Forum Discussion Around Approaches to COVID-Related Issues and Challenges
|
Contact Center Executive Retreat |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
December 9, 2020 |
Sales Support and Alignment Strategies
|
ENDED: B2B Marketing Special Interest Group |
Marketing Focus Area |
Virtual |
Event
Details
|
|
December 3, 2020 |
Executive Roundtable on Current and Emerging HR Issues
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
Virtual |
Event
Details
|
|
December 2, 2020 |
IT Strategies for 2021
|
Technology |
Technology Focus Area |
Virtual |
Event
Details
|
|
November 18, 2020 |
Revisiting Agile Teams after an Abrupt Shift to Remote
|
Agile IT Special Interest Group |
Technology Focus Area |
Virtual |
Event
Details
|
|
November 17, 2020 |
Customer Complaint Handling, Analysis and Prevention Practices
|
Customer Service |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
November 11, 2020 |
Member Approaches to Category Management
|
ENDED: Indirect Procurement Special Interest Group |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
November 10, 2020 |
Approaches to Leading and Managing a Marketing Team Today
|
Marketing |
Marketing Focus Area |
Virtual |
Event
Details
|
|
October 29, 2020 |
Diversity and Inclusion: Successful Strategies and Leading Practices
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
Virtual |
Event
Details
|
|
October 27, 2020 |
Supplier Risk Management
|
Procurement |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
October 21, 2020 |
Contact Center Workforce Management Master Class with ICMI
|
ICMI Master Class |
Events |
Virtual |
Event
Details
|
|
October 20, 2020 |
Security in the Age of Digital Transformation
|
Technology |
Technology Focus Area |
Virtual |
Event
Details
|
|
October 7, 2020 |
Comparison of Participating Organizations' CX Team Structures, Roles and CX Metrics Used
|
ENDED: CX Measurement and Action Planning Special Interest Group |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
October 6, 2020 |
Warehouse Metrics/KPIs and the Journey Towards Automation
|
Logistics and Distribution |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
September 24, 2020 |
2020 Business Best Practices & Emerging Technologies Conference
|
Annual Conference |
Annual Conference |
Virtual |
Event
Details
|
|
August 20, 2020 |
Fostering Customer Care Employee Engagement in the Wake of COVID-19
|
Customer Service |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
August 13, 2020 |
Executive Roundtable on Current and Emerging HR Issues
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
Virtual |
Event
Details
|
|
August 12, 2020 |
Cost and Risk Containment Strategies
|
Trade Compliance Special Interest Group |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
August 11, 2020 |
Idea Management
|
Product Management Special Interest Group |
Marketing Focus Area |
Virtual |
Event
Details
|
|
August 6, 2020 |
Building a Reimagined Workforce Experience
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
Virtual |
Event
Details
|
|
August 5, 2020 |
Holiday Planning
|
ENDED: E-Retailer Special Interest Group |
Marketing Focus Area |
Virtual |
Event
Details
|
|
July 23, 2020 |
Kickoff Meeting
|
ENDED: CX Measurement and Action Planning Special Interest Group |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
July 22, 2020 |
Progressing Personalization
|
Marketing |
Marketing Focus Area |
Virtual |
Event
Details
|
|
July 21, 2020 |
Delivering the Future Workspace: From Technology to the Employee Experience
|
Technology |
Technology Focus Area |
Virtual |
Event
Details
|
|
July 15, 2020 |
A Pandemic and the Supply Chain: What have we learned so far?
|
Supply Chain Management |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
June 18, 2020 |
Managing Change Initiatives and Communication Practices within the Customer Care Team and with Other Departments
|
ENDED: B2B Customer Service Special Interest Group - Supervisors |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
June 17, 2020 |
Transportation Outlook: 2020 and Beyond
|
Logistics and Distribution |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
June 16, 2020 |
Creating a Learning Organization to Develop the Technologists of the Future
|
Technology |
Technology Focus Area |
Virtual |
Event
Details
|
|
June 11, 2020 |
Supplier Challenges: Managing your supply base, supplier performance and supplier diversity
|
Procurement |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
June 9, 2020 |
Channel Marketing - Partner and Dealer Strategies
|
ENDED: B2B Marketing Special Interest Group |
Marketing Focus Area |
Virtual |
Event
Details
|
|
June 4, 2020 |
Supporting the Email Channel: Approaches to Challenges Around Workflow, Efficiency, Response Time Management and Quality Monitoring
|
Customer Service |
Customer Service Focus Area |
Virtual |
Event
Details
|
|
May 21, 2020 |
E-Commerce During COVID-19
|
ENDED: E-Retailer Special Interest Group |
Marketing Focus Area |
Virtual |
Event
Details
|
|
May 20, 2020 |
Agile Team Development, Management and Leadership
|
Agile IT Special Interest Group |
Technology Focus Area |
Virtual |
Event
Details
|
|
May 19, 2020 |
Contract Management Best Practices
|
ENDED: Indirect Procurement Special Interest Group |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
May 15, 2020 |
COVID-19: Return-to-Work Considerations and Practices
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
Virtual |
Event
Details
|
|
May 13, 2020 |
Mastering Your Social Media Strategy
|
Marketing |
Marketing Focus Area |
Virtual |
Event
Details
|
|
May 7, 2020 |
Best Practices in Building an Import Trade Compliance Program
|
Trade Compliance Special Interest Group |
Supply Chain Management Focus Area |
Virtual |
Event
Details
|
|
April 22, 2020 |
Data Centricity: Unleashing the True Power of Data Within Your Organization
|
Technology |
Technology Focus Area |
Virtual |
Event
Details
|
|
April 15, 2020 |
Portfolio Planning and Product Assessment
|
Product Management Special Interest Group |
Marketing Focus Area |
Virtual |
Event
Details
|
|
April 8, 2020 |
COVID-19 and HR: Issues, Challenges and Solution Strategies
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
Virtual |
Event
Details
|
|
March 25, 2020 |
Enabling Enterprise-Wide Automation
|
Technology |
Technology Focus Area |
Virtual |
Event
Details
|
|
March 20, 2020 |
Enabling Remote Work Across the Enterprise
|
Technology |
Technology Focus Area |
Virtual |
Event
Details
|
|
March 10, 2020 |
Supporting a Healthy Work-Life Balance for Associates, Balancing Workload Among Team Members and Customer Self-Service Approaches
|
ENDED: B2B Customer Service Special Interest Group - Supervisors |
Customer Service Focus Area |
In-person |
Event
Details
|
|
February 27, 2020 |
Reimagining HR - The Future of Your Enterprise Demands a New Future of HR
|
Human Resources Executives Special Interest Group |
Human Resources Focus Area |
In-person |
Event
Details
|
|
February 20, 2020 |
The Value of Product Ownership and Cultivating a Metrics Driven Culture
|
Agile IT Special Interest Group |
Technology Focus Area |
In-person |
Event
Details
|
|
February 18, 2020 |
Customer Experience Measurement and Actioning: Member Approaches to Collecting, Analyzing, Communicating and Using Customer Feedback
|
Customer Service |
Customer Service Focus Area |
Hybrid |
Event
Details
|
|
February 13, 2020 |
Kohler Co. Warehouse Tour and Technology Discussion
|
Logistics and Distribution |
Supply Chain Management Focus Area |
In-person |
Event
Details
|
|
February 13, 2020 |
Search and Acquisition Strategies
|
Marketing |
Marketing Focus Area |
Hybrid |
Event
Details
|
|
January 29, 2020 |
New Product Forecasting and the S&OP Process
|
ENDED: S&OP Special Interest Group |
Supply Chain Management Focus Area |
In-person |
Event
Details
|
|
January 28, 2020 |
Digital Assurance: Enabling Quality Across All IT Value Delivery
|
Technology |
Technology Focus Area |
Hybrid |
Event
Details
|