UWEBC

Past Events

Date Title Focus Area Practice Area Event Delivery Learn More
02/12/26 Breaking Silos to Drive Expansion and Long Term Growth Unified Revenue Strategy: Lead Generation and Sales Customer Experience and Marketing Virtual Event Details
02/10/26 S&OP Crossfunctional Collaboration Breaking Down Silos Sales and Operations Planning Supply Chain and Manufacturing Virtual Event Details
01/30/26 Executive Roundtable on Current and Emerging HR Issues (New Year Edition) HR Executives Group People Virtual Event Details
01/27/26 Preparing for a Post-SEO Era The Rise of Generative Search Marketing Customer Experience and Marketing Virtual Event Details
01/22/26 Optimization and Network Design Supply Chain Analytics Supply Chain Supply Chain and Manufacturing Virtual Event Details
01/20/26 Intelligent Collaboration and Digital Workflows Technology Technology Data and AI Virtual Event Details
12/17/25 ESG Priorities for a Robust Supply Chain Sustainability Supply Chain, Supply Chain Peer Group Supply Chain and Manufacturing, Supply Chain Peer Group Virtual Event Details
12/02/25 December 2025 Future of Contact Centers Future of Contact Centers Special Interest Group Customer Service Peer Group Virtual Event Details
11/27/25 Trade Compliance Special Interest Group Trade Compliance Special Interest Group Supply Chain Peer Group In-person Event Details
11/14/25 Harnessing Skills Data for Workforce Agility and Growth Dynamic Talent Management Human Resources Executives Group Human Resources Executives Group Virtual Event Details
11/11/25 CX Innovation Strategies to Chart a New Course Stepping Confidently into the Future Customer Service Peer Group Customer Service Peer Group Hybrid Event Details
10/30/25 Contact Center Workforce Management Special Interest Group Contact Center Workforce Management Special Interest Group Customer Service Peer Group Virtual Event Details
10/14/25 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Group Human Resources Executives Group Virtual Event Details
08/21/25 Building Strong Employee Connections w/ Customer Care Teams Starting at the Source Customer Service Peer Group Customer Service Peer Group Hybrid Event Details
08/20/25 Ensuring Responsible and Ethical AI Use AI Governance Technology Peer Group Technology Peer Group Virtual Event Details
08/15/25 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Group Human Resources Executives Group Virtual Event Details
08/12/25 Trade Compliance Special Interest Group Trade Compliance Special Interest Group Supply Chain Peer Group Virtual Event Details
07/22/25 Warehouse Automation Logistics and Distribution Supply Chain Peer Group Virtual Event Details
07/17/25 Aligning with Technology Partners to Elevate Your Contact-Center Strategy Future of Contact Centers Special Interest Group - Stronger Together Future of Contact Centers Special Interest Group Customer Service Peer Group Virtual Event Details
07/10/25 Product Management Special Interest Group Product Management Special Interest Group Marketing Peer Group Virtual Event Details
06/24/25 Test Course for Development Product Management Special Interest Group Marketing Peer Group Hybrid Event Details
06/05/25 Digital Transformation in Supply Chain Supply Chain Peer Group Supply Chain Peer Group Hybrid Event Details
05/06/25 Inventory Management Sales and Operations Planning (S&OP) Sales and Operations Planning Special Interest Group Supply Chain Peer Group Virtual Event Details
05/01/25 Wisconsin Digital Symposium Wisconsin Digital Symposium Wisconsin Digital Symposium Hybrid Event Details
04/24/25 Lead Generation and Sales Lead Generation and Sales Special Interest Group Marketing Peer Group Virtual Event Details
04/16/25 Harnessing Hybrid Cloud for Business Transformation Unified Modernization Technology Peer Group Technology Peer Group Virtual Event Details
04/15/25 Are You Selling a Product or Building an Ecosystem? From Products to Platforms Product Management Special Interest Group Marketing Peer Group Virtual Event Details
04/11/25 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Group Human Resources Executives Group Virtual Event Details
04/03/25 Invest in People Supply Chain Career Development Supply Chain Peer Group Supply Chain Peer Group Hybrid Event Details
03/20/25 Simplifying Support and Reducing Customer Effort Outsourcing the Customer Approach Future of Contact Centers Special Interest Group Customer Service Peer Group Virtual Event Details
03/18/25 Trade Compliance Trade Compliance Special Interest Group Supply Chain Management Focus Area In-person Event Details
03/14/25 Building Future-Ready Leadership: Manager and Leader Development Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
03/12/25 Redefining Security: Zero Trust Strategies for Reputation & Risk Management Technology Technology Focus Area Virtual Event Details
03/11/25 Wisconsin Customer Experience Symposium Wisconsin Customer Experience Symposium Wisconsin Customer Experience Symposium Virtual Event Details
03/04/25 Negotiating with Suppliers Procurement Supply Chain Management Focus Area Virtual Event Details
02/27/25 Customer Journey Mapping: Creating Seamless Experiences in B2B and B2C Marketing Marketing Focus Area Hybrid Event Details
02/20/25 Committing to Quality: Strong Customer Service Operations Customer Service Customer Service Focus Area Hybrid Event Details
02/19/25 Search Powered by Data Science AI Special Interest Group Technology Focus Area Virtual Event Details
02/14/25 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
02/11/25 Metrics That Matter: Letting Purpose Focus Analytics Data and Analytics Interest Group Data and Analytics Focus Area Virtual Event Details
02/04/25 Supply Chain Resilience and Agility Supply Chain Management Supply Chain Management Focus Area Virtual Event Details
01/30/25 Lead Generation and Sales Lead Generation and Sales Special Interest Group Marketing Focus Area Virtual Event Details
01/28/25 Avoiding Change Fatigue: Keeping Sight of Humans with Ongoing Change Leadership and Change Management Interest Group Leadership, Change Management, and Strategy Activation Focus Area Hybrid Event Details
01/23/25 Unleashing the Future: Hyperautomation Meets Agentic AI for Intelligent Transformation Technology Technology Focus Area Virtual Event Details
12/16/24 LinkedIn Live Speaker Reveal Customer Service Customer Service Focus Area Virtual Event Details
12/10/24 Building a Data-Savvy Workforce: Assessing and Addressing Skill Gaps in Our Teams Data and Analytics Interest Group Data and Analytics Focus Area Virtual Event Details
12/05/24 Tech Trends 2025 Highlighting Industry 4.0 Technology Technology Focus Area Hybrid Event Details
11/21/24 Connected and Intelligent Products Product Management Special Interest Group Marketing Focus Area Virtual Event Details
11/19/24 Agile Synergy: Integrating People, Processes, and Technology for Organizational Resilience Innovation Management Interest Group Innovation Management Focus Area Hybrid Event Details
11/14/24 Contact Center Workforce Management Contact Center Workforce Management Special Interest Group Customer Service Focus Area Virtual Event Details
11/12/24 Nearshoring, Re-shoring, and Friend-shoring Strategies Procurement Supply Chain Management Focus Area Virtual Event Details
11/07/24 AI in Employee Training: Learning to be Better Humans from Technology Future of Contact Centers Special Interest Group Customer Service Focus Area Virtual Event Details
11/01/24 Designing a Human-Centric Employee Value Proposition Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
10/29/24 Lead Generation and Sales Lead Generation and Sales Special Interest Group Marketing Focus Area Virtual Event Details
10/24/24 S&OP Timely Topics Sales and Operations Planning Special Interest Group Supply Chain Management Focus Area Virtual Event Details
10/21/24 Experience Management Boot Camp Experience Management Boot Camp Events Virtual Event Details
10/17/24 Special Interest Group Contact Center Quality Monitoring Special Interest Group Customer Service Focus Area Virtual Event Details
10/01/24 2024 Business Best Practices & Emerging Technologies Conference Annual Conference Annual Conference Hybrid Event Details
09/17/24 Transportation Industry Update: Capacity, Pricing, and Discussing the Future Logistics and Distribution Supply Chain Management Focus Area In-person Event Details
09/06/24 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
09/04/24 The Impact of Career Management and Internal Mobility on Development and Organizational Competence Leadership and Change Management Interest Group Leadership, Change Management, and Strategy Activation Focus Area Hybrid Event Details
08/28/24 Mastering Agile Estimation Techniques Agile IT Special Interest Group Technology Focus Area Virtual Event Details
08/22/24 Senior Leadership Networking Event and UW 175th Anniversary Celebration in Waukesha UW 175 Anniversary Celebration Events In-person Event Details
08/21/24 AI Governance: Establishing Internal Frameworks for Ethical and Compliant AI Use AI Special Interest Group Technology Focus Area Virtual Event Details
08/15/24 Employee Experience: The Edge to Creating Enriching Customer Experiences Customer Service Customer Service Focus Area Hybrid Event Details
08/09/24 Marketing Analytics: Using Real-Time Data to Optimize Campaigns and Measure ROI Marketing Marketing Focus Area Hybrid Event Details
08/07/24 Reinventing Trade Compliance Trade Compliance Special Interest Group Supply Chain Management Focus Area Virtual Event Details
08/02/24 Strategic Reskilling: Aligning Talent Development with Business Goals Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
07/30/24 Contact Center Workforce Management Contact Center Workforce Management Special Interest Group Customer Service Focus Area Virtual Event Details
07/25/24 Data Storytelling for Business Understanding and Progress: Visualization, Dashboarding, and Beyond Data and Analytics Interest Group Data and Analytics Focus Area Virtual Event Details
07/17/24 Supply Chain Optimization & Network Design Supply Chain Management Supply Chain Management Focus Area Hybrid Event Details
07/11/24 Customer Experience Platforms: Mapping and Measuring the End-to-End Customer Journey Future of Contact Centers Special Interest Group Customer Service Focus Area Virtual Event Details
06/13/24 Special Interest Group Contact Center Quality Monitoring Special Interest Group Customer Service Focus Area Virtual Event Details
06/11/24 Inventory Management - Too Much vs Not Enough Sales and Operations Planning Special Interest Group Supply Chain Management Focus Area Virtual Event Details
06/05/24 Panel Discussion on Google SEO Algorithm Leak Marketing Marketing Focus Area Virtual Event Details
06/05/24 Leveraging Data-Driven Decision Making in Product Management Product Management Special Interest Group Marketing Focus Area Virtual Event Details
05/23/24 Creating a Single Source of Truth: Strong Knowledge Management Resources in Customer Care Customer Service Customer Service Focus Area Hybrid Event Details
05/20/24 Process Mining & Intelligent Automation Boot Camp Process Mining & Intelligent Automation Boot Camp Events Virtual Event Details
05/16/24 Accelerating Digital Transformation with Agile: Strategies and Practices Innovation Management Interest Group Innovation Management Focus Area Virtual Event Details
05/15/24 Risk Management in Procurement Procurement Supply Chain Management Focus Area Virtual Event Details
05/13/24 Strategy Activation Boot Camp Strategy Activation Boot Camp Events Virtual Event Details
05/09/24 Technology Innovations in Marketing: The Impact of Generative AI on Modern Marketing Practices Marketing Marketing Focus Area Hybrid Event Details
05/02/24 Wisconsin Digital Symposium Digital Executives Digital Transformation Focus Area Hybrid Event Details
04/25/24 Augmenting Your Workforce w/ Generative AI Technology Technology Focus Area Hybrid Event Details
04/16/24 Re-Skilling Your Supply Chain Team Supply Chain Management Supply Chain Management Focus Area Hybrid Event Details
04/09/24 Trade Compliance Roundtable Trade Compliance Special Interest Group Supply Chain Management Focus Area In-person Event Details
04/05/24 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
04/04/24 Evolving Leadership in Times of Change Leadership and Change Management Interest Group Leadership, Change Management, and Strategy Activation Focus Area Virtual Event Details
04/02/24 Contact Center Workforce Management Contact Center Workforce Management Special Interest Group Customer Service Focus Area Virtual Event Details
03/21/24 Building User-Centric Products: Strategies for Deep User Engagement and Satisfaction Product Management Special Interest Group Marketing Focus Area Virtual Event Details
03/20/24 Continuous Threat Exposure Management Technology Technology Focus Area Virtual Event Details
03/14/24 Generative AI in Text Channels: Co-Pilots, Chatbots and more! Future of Contact Centers Special Interest Group Customer Service Focus Area Virtual Event Details
03/12/24 How UWEBC Members are Integrating and Garnering Value of Generative AI Today Data and Analytics Interest Group Data and Analytics Focus Area Hybrid Event Details
03/08/24 Fostering a Resilient Organizational Culture in Hybrid Work Environments Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
03/05/24 Strategies to Improve End-to-End Freight Visibility Logistics and Distribution Supply Chain Management Focus Area Virtual Event Details
02/29/24 Harmonizing Agile and DevOps: Accelerating Software Delivery in Tech Teams Agile IT Special Interest Group Technology Focus Area Virtual Event Details
02/23/24 Exploring Synthetic Data in Predictive Analytics AI Special Interest Group Technology Focus Area Virtual Event Details
02/22/24 The Voice of Customer Program in a Post-survey Age: How to Listen When No One is Talking Customer Service Customer Service Focus Area Hybrid Event Details
02/20/24 Managing Supplier Lead-Times Procurement Supply Chain Management Focus Area Virtual Event Details
02/15/24 Customer-Centric Marketing: Strategies to Enhance Engagement, Foster Loyalty, and Drive Retention Marketing Marketing Focus Area Hybrid Event Details
02/13/24 Agile Tools for Cross-Functional Collaboration: Enhancing Visibility and Efficiency Innovation Management Interest Group Innovation Management Focus Area Virtual Event Details
02/08/24 Special Interest Group Contact Center Quality Monitoring Special Interest Group Customer Service Focus Area Virtual Event Details
02/02/24 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
01/26/24 Building a Culture of Change Management and Strategy Activation in Your Organization Leadership and Change Management Interest Group Leadership, Change Management, and Strategy Activation Focus Area Virtual Event Details
01/25/24 Harnessing Emerging Technologies for Business Innovation Technology Technology Focus Area Virtual Event Details
12/13/23 Addressing Misaligned Stakeholder Expectations: Harmonizing Visions for Product Success! Product Management Special Interest Group Marketing Focus Area Virtual Event Details
12/12/23 AI in Supply Chain Supply Chain Management Supply Chain Management Focus Area Virtual Event Details
12/07/23 Tech Horizons 2024: Actionable Trends for Tomorrow, Today! Technology Technology Focus Area Hybrid Event Details
11/21/23 S&OP: What Does Success Look Like? Sales and Operations Planning Special Interest Group Supply Chain Management Focus Area Virtual Event Details
11/14/23 Digital Transformation for the Technology Leader Boot Camp Digital Transformation for the Technolgy Leader Boot Camp Events In-person Event Details
11/10/23 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
11/09/23 Contact Center Workforce Management Contact Center Workforce Management Special Interest Group Customer Service Focus Area Virtual Event Details
11/08/23 Strategies to Reduce Customer Effort and Increase First Contact Resolution Customer Service Customer Service Focus Area Hybrid Event Details
10/27/23 Trade Compliance pop-up event: AD/CVD petition and impact Trade Compliance Special Interest Group Supply Chain Management Focus Area Virtual Event Details
10/26/23 Large Language Models: ChatGPT in Customer Care Future of Contact Centers Special Interest Group Customer Service Focus Area Virtual Event Details
10/19/23 Contact Center Quality Monitoring Contact Center Quality Monitoring Special Interest Group Customer Service Focus Area Virtual Event Details
10/03/23 Human Resources Track Presentations and Videos Human Resources Executives Special Interest Group Human Resources Focus Area Hybrid Event Details
10/03/23 2023 Business Best Practices & Emerging Technologies Conference Annual Conference Annual Conference Hybrid Event Details
09/19/23 Predictive Analytics & ROI Modeling Boot Camp Predictive Analytics & ROI Modeling Boot Camp Events In-person Event Details
09/15/23 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
09/14/23 Cloud Economics Mastery: Leveraging Cloud's Speed, Flexibility, and Scale for Business Growth Technology Technology Focus Area Virtual Event Details
09/13/23 Transportation Industry Update: Capacity, Pricing, and Discussing the Future Logistics and Distribution Supply Chain Management Focus Area In-person Event Details
09/07/23 Securing Generative AI AI Special Interest Group Technology Focus Area Virtual Event Details
08/29/23 Best Practices for Leadership in an Agile Organization Agile IT Special Interest Group Technology Focus Area Virtual Event Details
08/23/23 Learn and Apply Essential XM Principles to Help Your Business Thrive Experience Management Boot Camp Events In-person Event Details
08/16/23 Selling the C-Suite: Evolving Sourcing's Role from Cost Cutter to Revenue Driver Procurement Supply Chain Management Focus Area Virtual Event Details
08/10/23 Approaches to Developing Leadership Skills in Frontline Supervisors and Managers Customer Service Customer Service Focus Area Hybrid Event Details
07/27/23 Canada Changes and other Timely Topics Trade Compliance Special Interest Group Supply Chain Management Focus Area Virtual Event Details
07/20/23 Contact Center Workforce Management Contact Center Workforce Management Special Interest Group Customer Service Focus Area Virtual Event Details
07/18/23 Leveraging Sustainability in Tech to Drive Efficiency and Cost Savings Technology Technology Focus Area Virtual Event Details
07/13/23 Sentiment Analysis: Catching Feelings Future of Contact Centers Special Interest Group Customer Service Focus Area Virtual Event Details
06/30/23 Contact Center Quality Monitoring Contact Center Quality Monitoring Special Interest Group Customer Service Focus Area Virtual Event Details
06/27/23 Road Trip to Summerfest Tech Technology Technology Focus Area Hybrid Event Details
06/16/23 ChatGPT and HR: A Primer for HR Executives Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
06/12/23 Strategy Activation Boot Camp Strategy Activation Boot Camp Events In-person Event Details
06/08/23 The Rise of Video Storytelling: How to Captivate Your Audience and Build Your Brand Marketing Marketing Focus Area Hybrid Event Details
06/06/23 Sales & Operations Planning - Kickoff Meeting Sales and Operations Planning Special Interest Group Supply Chain Management Focus Area Hybrid Event Details
05/25/23 Wisconsin Digital Symposium Digital Executives Digital Transformation Focus Area Virtual Event Details
05/22/23 Process Mining & Intelligent Automation Boot Camp Process Mining & Intelligent Automation Boot Camp Events In-person Event Details
05/18/23 Automating Customer Service Processes Customer Service Customer Service Focus Area Hybrid Event Details
05/17/23 Supplier Health and Contingency Planning Procurement Supply Chain Management Focus Area Virtual Event Details
05/12/23 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
05/04/23 Contact Center Workforce Management Contact Center Workforce Management Special Interest Group Customer Service Focus Area Virtual Event Details
04/27/23 Understanding the New AI and Data Science Landscape Technology Technology Focus Area Hybrid Event Details
04/18/23 Supply Chain Manager to Leader: Upskilling, Re-Skilling and Retention Supply Chain Management Supply Chain Management Focus Area Hybrid Event Details
04/14/23 Agent Assist: Hype or Necessity Future of Contact Centers Special Interest Group Customer Service Focus Area Virtual Event Details
04/06/23 Contact Center Quality Monitoring Contact Center Quality Monitoring Special Interest Group Customer Service Focus Area Virtual Event Details
04/04/23 Navigating the Internet of Things: How Product Managers Can Overcome the Challenges of Connected Products Product Management Special Interest Group Marketing Focus Area Virtual Event Details
03/16/23 Strategies to Combat the Tech Talent Shortage Technology Technology Focus Area Virtual Event Details
03/10/23 Hybrid Work is Here to Stay: Focus on Future of Work, Culture, and Inclusion Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
03/09/23 Lora Cecere on the Supply Chain Response and Metrics that Matter Logistics and Distribution Supply Chain Management Focus Area Virtual Event Details
02/28/23 Leveraging Data Governance and Ethics to Promote Responsible Data Use AI Special Interest Group Technology Focus Area Virtual Event Details
02/23/23 Strategies for Managing Change in Customer Care Organizations Customer Service Customer Service Focus Area Virtual Event Details
02/15/23 Optimizing Value Stream Management for Agile Agile IT Special Interest Group Technology Focus Area Virtual Event Details
02/14/23 Trade Compliance Initiatives and Challenges Trade Compliance Special Interest Group Supply Chain Management Focus Area In-person Event Details
02/09/23 ChatGPT Workshop – A Hands-On Exploration for Marketers to Harness the Power of Generative AI Marketing Marketing Focus Area Hybrid Event Details
02/03/23 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
02/02/23 Contact Center Workforce Management Contact Center Workforce Management Special Interest Group Customer Service Focus Area Virtual Event Details
01/31/23 Building an Effective Enterprise Technology Roadmap Technology Technology Focus Area Virtual Event Details
01/25/23 Supply Chain Transformation: Planning, Executing and Managing Change Supply Chain Management Supply Chain Management Focus Area Virtual Event Details
01/19/23 Omnichannel: What Will It Take to Turn This Goal Into a Reality? Future of Contact Centers Special Interest Group Customer Service Focus Area Virtual Event Details
01/13/23 Contact Center Quality Monitoring Contact Center Quality Monitoring Special Interest Group Customer Service Focus Area Virtual Event Details
01/09/23 Experience Management Boot Camp Experience Management Boot Camp Events In-person Event Details
12/14/22 Lightning Round: Top Supplier Questions of 2022 in 60 Minutes Procurement Supply Chain Management Focus Area Virtual Event Details
12/12/22 Process Mining & Intelligent Automation Boot Camp Process Mining & Intelligent Automation Boot Camp Events In-person Event Details
12/08/22 A Look Around the Corner: IT Trends for 2023 Technology Technology Focus Area Hybrid Event Details
12/05/22 Digital Product Management Boot Camp Digital Product Management Boot Camp Events In-person Event Details
11/29/22 Data Engineering for Predictive Analytics Technology Technology Focus Area Virtual Event Details
11/18/22 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
11/17/22 Overcoming Product Management's Thorniest Communication Challenges Product Management Special Interest Group Marketing Focus Area Virtual Event Details
11/10/22 Approaches to Providing Proactive Service to Prevent Unnecessary Contacts and Improve Customer Engagement Customer Service Customer Service Focus Area Hybrid Event Details
11/09/22 Looking Ahead: Upcoming Trade Compliance Initiatives and Focus Areas Trade Compliance Special Interest Group Supply Chain Management Focus Area Virtual Event Details
11/03/22 Transportation Industry Update: Capacity, Pricing and Sustainability Logistics and Distribution Supply Chain Management Focus Area Hybrid Event Details
10/21/22 The Success Delta - Crafting Cultures that Work in a Hybrid/WFA World Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
10/20/22 Special Interest Group, Pilot Session Contact Center Workforce Management Special Interest Group Customer Service Focus Area Virtual Event Details
10/18/22 The Secret to Agile Marketing to Achieve Marketing Excellence Marketing Marketing Focus Area Hybrid Event Details
10/13/22 Special Interest Group, Pilot Session ENDED: B2B Customer Service Special Interest Group - Senior Leaders Customer Service Focus Area Virtual Event Details
10/12/22 Cybersecurity Trends to Watch Technology Technology Focus Area Virtual Event Details
10/11/22 Supplier Diversity Procurement Supply Chain Management Focus Area Virtual Event Details
10/06/22 Special Interest Group, Pilot Session Customer Service Customer Service Focus Area Virtual Event Details
09/20/22 2022 Business Best Practices & Emerging Technologies Conference Annual Conference Annual Conference Hybrid Event Details
09/09/22 Special Interest Group, Pilot Session Customer Service Customer Service Focus Area Virtual Event Details
08/30/22 Driving Prioritization through Strategic Themes and OKR's Agile IT Special Interest Group Technology Focus Area Virtual Event Details
08/25/22 Leading In Turbulent Times: Leadership Foundations Master Class Leadership Foundations Boot Camp Events In-person Event Details
08/05/22 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
07/28/22 Developing, Incorporating and Evaluating the Effectiveness of CX Improvement Actions ENDED: CX Measurement and Action Planning Special Interest Group Customer Service Focus Area Virtual Event Details
07/26/22 Collaboration Strategies to Advance Your Company's Trade Agenda Trade Compliance Special Interest Group Supply Chain Management Focus Area Hybrid Event Details
07/21/22 The first of its kind! Digital Executives Digital Transformation Focus Area Hybrid Event Details
07/14/22 Supply Chain Analytics Supply Chain Management Supply Chain Management Focus Area Hybrid Event Details
07/12/22 Leveraging Employee Ambassadors on Social Media Marketing Marketing Focus Area Virtual Event Details
06/29/22 Road Trip to Summerfest Tech Technology Technology Focus Area Hybrid Event Details
06/23/22 Adopting a Product-Led Mindset Product Management Special Interest Group Marketing Focus Area Virtual Event Details
06/17/22 Intelligent Hiring: How to Recruit and Adapt in the Era of the Open World Workforce Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
06/16/22 Approaches to Onboarding and Training New Customer Care Team Members Customer Service Customer Service Focus Area Hybrid Event Details
05/24/22 Hybrid Agile and Its Impact on Teams Agile IT Special Interest Group Technology Focus Area Virtual Event Details
05/18/22 Tools for CX Data Analysis & Distilling/Sharing Actionable Insights and Improvement Opportunities ENDED: CX Measurement and Action Planning Special Interest Group Customer Service Focus Area Virtual Event Details
05/17/22 Upskilling Your Supply Chain Team to Solve Tomorrow's Problems Logistics and Distribution Supply Chain Management Focus Area Virtual Event Details
05/06/22 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
05/02/22 Cybersecurity: A US Department of Defense Perspective for US Industries Technology Technology Focus Area Virtual Event Details
04/28/22 Member Perspectives on Improving Website UX Marketing Marketing Focus Area Hybrid Event Details
04/26/22 The Future of Work: Strategies for Leading Remote and Hybrid Tech Teams Technology Technology Focus Area Hybrid Event Details
04/21/22 Risk Mitigation Approaches and Strategies Procurement Supply Chain Management Focus Area Virtual Event Details
03/29/22 New in 2022: Suppliers, Trade Compliance Risks and More Trade Compliance Special Interest Group Supply Chain Management Focus Area Virtual Event Details
03/17/22 Marketing in a Post-Cookie World: How to Prepare in 2022 Marketing Marketing Focus Area Virtual Event Details
03/15/22 DevOps Trends for 2022 Technology Technology Focus Area Virtual Event Details
03/11/22 Impact of Omicron on Workplace, Health and Safety, and Travel Policies Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
03/10/22 Digital Self-Service Approaches & Practices to Reduce Assisted Contact Volume Customer Service Customer Service Focus Area Hybrid Event Details
03/08/22 Managing International Freight Volatility Logistics and Distribution Supply Chain Management Focus Area Virtual Event Details
02/24/22 CX Data Analysis Methods & Techniques and Integrating CX Data from Multiple Sources for a Holistic View ENDED: CX Measurement and Action Planning Special Interest Group Customer Service Focus Area Virtual Event Details
02/23/22 How Product Managers Can Increase Team Performance by Understanding Team Dimensions Product Management Special Interest Group Marketing Focus Area Virtual Event Details
02/22/22 Conflict: The Hidden Fuel for Your Agile Success Agile IT Special Interest Group Technology Focus Area Virtual Event Details
02/16/22 Top Indirect Procurement Priorities of 2022 ENDED: Indirect Procurement Special Interest Group Supply Chain Management Focus Area Virtual Event Details
02/04/22 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
01/27/22 Adapting Your Content Marketing Playbook for New Realities Marketing Marketing Focus Area Virtual Event Details
01/25/22 Innovation at Scale Technology Technology Focus Area Virtual Event Details
01/20/22 Supply Chain Resilience: Approaches to Balancing Cost vs. Flow Supply Chain Management Supply Chain Management Focus Area Virtual Event Details
12/06/21 A Look Around the Corner: IT Trends for 2022 Technology Technology Focus Area Hybrid Event Details
12/01/21 Magic 8 Ball Answers to Your 2022 Questions -- Plus Ugly Sweater Contest ENDED: B2B Marketing Special Interest Group Marketing Focus Area Virtual Event Details
11/18/21 A Product Roadmap is Not a Project Plan -- Is Your Organization Aligned on the Purpose of Product Roadmaps? Product Management Special Interest Group Marketing Focus Area Virtual Event Details
11/11/21 Improving Customer Care Employee Experience: How UWEBC Members Are Making Work Easier and More Enjoyable for Frontline Associates Customer Service Customer Service Focus Area Hybrid Event Details
11/10/21 Agile Culture Adoption Agile IT Special Interest Group Technology Focus Area Virtual Event Details
11/09/21 Marketing Sustainability -- How Far Do You Go? Marketing Marketing Focus Area Virtual Event Details
10/28/21 Lightning Round: Top Supplier Questions of 2021 in 60 Minutes Procurement Supply Chain Management Focus Area Virtual Event Details
10/26/21 Applying Technology to Grow Talent Intelligently Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
10/14/21 2021 Business Best Practices & Emerging Technologies Conference Annual Conference Annual Conference Virtual Event Details
09/29/21 The Future of Direct Mail & Print ENDED: B2B Marketing Special Interest Group Marketing Focus Area Virtual Event Details
09/28/21 Transportation Outlook: Rates, Capacity and Market Strategies to Mitigate Cost Logistics and Distribution Supply Chain Management Focus Area Virtual Event Details
09/23/21 Does Your Company Have a Platform Strategy? Perhaps it Should Product Management Special Interest Group Marketing Focus Area Virtual Event Details
09/22/21 Building and Maintaining a Composable E-Commerce Platform Technology Technology Focus Area Virtual Event Details
09/16/21 Tapping Into Unstructured and Operational Data for CX Insights + CX Data Collection and Management Tools Used by Members ENDED: CX Measurement and Action Planning Special Interest Group Customer Service Focus Area Virtual Event Details
09/14/21 Cutting Through the Hype of Influencer Marketing to Harness Influence as a Tool Marketing Marketing Focus Area Virtual Event Details
09/08/21 Join us at Summerfest Tech on September 8, 2021 Special Events Events Virtual Event Details
08/31/21 From Burned Out to Fired Up: Taking Leaders from Defense to Offense in the Pandemic Supply Chain Procurement Supply Chain Management Focus Area Virtual Event Details
08/24/21 The Role of Agile Coaching in Scaling Agile Practices Agile IT Special Interest Group Technology Focus Area Virtual Event Details
08/19/21 Managing Remote Customer Care Team Members Customer Service Customer Service Focus Area Virtual Event Details
08/04/21 Operating Models in Indirect Procurement: What Works and What to Consider ENDED: Indirect Procurement Special Interest Group Supply Chain Management Focus Area Virtual Event Details
07/20/21 Rebuilding After Crisis Through Automation, Intelligence & Resilience Technology Technology Focus Area Virtual Event Details
07/14/21 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
07/13/21 Selling the C-Suite: How Trade Compliance Communicates its Value to the Broader Company Trade Compliance Special Interest Group Supply Chain Management Focus Area Virtual Event Details
06/17/21 Designing CX Surveys and Channels / Methods Used for Collecting CX Data ENDED: CX Measurement and Action Planning Special Interest Group Customer Service Focus Area Virtual Event Details
06/15/21 IT Talent, Culture & The Future of Work Technology Technology Focus Area Virtual Event Details
06/09/21 Engaging Customers Post-Pandemic -- Finding the Right Mix of People and Technology ENDED: B2B Marketing Special Interest Group Marketing Focus Area Virtual Event Details
06/08/21 Reducing Lead Time When Suppliers are at Capacity Procurement Supply Chain Management Focus Area Virtual Event Details
06/03/21 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
05/27/21 It's Spring! Coming out of Hibernation ENDED: E-Retailer Special Interest Group Marketing Focus Area Virtual Event Details
05/26/21 Attracting, Hiring and Retention of Supply Chain Talent Logistics and Distribution Supply Chain Management Focus Area Virtual Event Details
05/25/21 Scaling Agile Practices in the IT Organization: How to Become a Product Led Company Agile IT Special Interest Group Technology Focus Area Virtual Event Details
05/20/21 Virtual Training Approaches, Methods and Tools for Customer Care Organizations Customer Service Customer Service Focus Area Virtual Event Details
05/12/21 Website Usability and User Experience Marketing Marketing Focus Area Virtual Event Details
05/06/21 Strategic Workforce Planning Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
05/05/21 Emerging from the Pandemic- Product Management in Disruptive Times Product Management Special Interest Group Marketing Focus Area Virtual Event Details
04/21/21 A Year of COVID: How Has The Supply Chain Reacted? Supply Chain Management Supply Chain Management Focus Area Virtual Event Details
04/20/21 AI, Data and Analytics Technology Technology Focus Area Virtual Event Details
04/08/21 Open Forum Discussion Around Approaches to COVID-Related Issues and Challenges Contact Center Executive Retreat Customer Service Focus Area Virtual Event Details
04/01/21 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
03/31/21 CBP Priority Trade Issues Trade Compliance Special Interest Group Supply Chain Management Focus Area Virtual Event Details
03/30/21 Cloud, Infrastructure and Operations Technology Technology Focus Area Virtual Event Details
03/18/21 Creating Cross-Functional Alignment with a CX Framework and Linking CX Metrics to Organizational KPIs ENDED: CX Measurement and Action Planning Special Interest Group Customer Service Focus Area Virtual Event Details
03/17/21 Demand Planning in a Time of Uncertainty Procurement Supply Chain Management Focus Area Virtual Event Details
03/11/21 Open Forum Discussion Around Approaches to COVID-Related Issues and Challenges Contact Center Executive Retreat Customer Service Focus Area Virtual Event Details
03/10/21 Leveraging Analytics to Gain a Clearer Picture of Marketing Effectiveness Marketing Marketing Focus Area Virtual Event Details
03/04/21 Sustaining Organizational Culture in a Remote Work Environment Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
02/25/21 Tracking Spending and Analytics ENDED: Indirect Procurement Special Interest Group Supply Chain Management Focus Area Virtual Event Details
02/24/21 Reinventing the Organization for Speed Agile IT Special Interest Group Technology Focus Area Virtual Event Details
02/18/21 Building Blocks of a Successful Work-at-Home Program for Customer Care Organizations Customer Service Customer Service Focus Area Virtual Event Details
02/16/21 Transportation Outlook: Rates and Capacity Logistics and Distribution Supply Chain Management Focus Area Virtual Event Details
02/11/21 Open Forum Discussion Around Approaches to COVID-Related Issues and Challenges Contact Center Executive Retreat Customer Service Focus Area Virtual Event Details
02/04/21 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
01/28/21 Export Control and Compliance: Risks and Responses in Today’s Environment Trade Compliance Special Interest Group Supply Chain Management Focus Area Virtual Event Details
01/21/21 Customer Experience and Employee Experience Transformation Technology Technology Focus Area Virtual Event Details
01/20/21 Warehouse Automation - From RFI to Implementation to ROI Logistics and Distribution Supply Chain Management Focus Area Virtual Event Details
01/14/21 Open Forum Discussion Around Approaches to COVID-Related Issues and Challenges Contact Center Executive Retreat Customer Service Focus Area Virtual Event Details
12/16/20 Assessing Customer Experience Program Maturity, Developing a Program Strategy and Making a Business Case for Investments in Customer Experience Measurement and Improvement ENDED: CX Measurement and Action Planning Special Interest Group Customer Service Focus Area Virtual Event Details
12/10/20 Open Forum Discussion Around Approaches to COVID-Related Issues and Challenges Contact Center Executive Retreat Customer Service Focus Area Virtual Event Details
12/09/20 Sales Support and Alignment Strategies ENDED: B2B Marketing Special Interest Group Marketing Focus Area Virtual Event Details
12/03/20 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
12/02/20 IT Strategies for 2021 Technology Technology Focus Area Virtual Event Details
11/18/20 Revisiting Agile Teams after an Abrupt Shift to Remote Agile IT Special Interest Group Technology Focus Area Virtual Event Details
11/17/20 Customer Complaint Handling, Analysis and Prevention Practices Customer Service Customer Service Focus Area Virtual Event Details
11/11/20 Member Approaches to Category Management ENDED: Indirect Procurement Special Interest Group Supply Chain Management Focus Area Virtual Event Details
11/10/20 Approaches to Leading and Managing a Marketing Team Today Marketing Marketing Focus Area Virtual Event Details
10/29/20 Diversity and Inclusion: Successful Strategies and Leading Practices Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
10/27/20 Supplier Risk Management Procurement Supply Chain Management Focus Area Virtual Event Details
10/21/20 Contact Center Workforce Management Master Class with ICMI ICMI Master Class Events Virtual Event Details
10/20/20 Security in the Age of Digital Transformation Technology Technology Focus Area Virtual Event Details
10/07/20 Comparison of Participating Organizations' CX Team Structures, Roles and CX Metrics Used ENDED: CX Measurement and Action Planning Special Interest Group Customer Service Focus Area Virtual Event Details
10/06/20 Warehouse Metrics/KPIs and the Journey Towards Automation Logistics and Distribution Supply Chain Management Focus Area Virtual Event Details
09/24/20 2020 Business Best Practices & Emerging Technologies Conference Annual Conference Annual Conference Virtual Event Details
08/20/20 Fostering Customer Care Employee Engagement in the Wake of COVID-19 Customer Service Customer Service Focus Area Virtual Event Details
08/13/20 Executive Roundtable on Current and Emerging HR Issues Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
08/12/20 Cost and Risk Containment Strategies Trade Compliance Special Interest Group Supply Chain Management Focus Area Virtual Event Details
08/11/20 Idea Management Product Management Special Interest Group Marketing Focus Area Virtual Event Details
08/06/20 Building a Reimagined Workforce Experience Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
08/05/20 Holiday Planning ENDED: E-Retailer Special Interest Group Marketing Focus Area Virtual Event Details
07/23/20 Kickoff Meeting ENDED: CX Measurement and Action Planning Special Interest Group Customer Service Focus Area Virtual Event Details
07/22/20 Progressing Personalization Marketing Marketing Focus Area Virtual Event Details
07/21/20 Delivering the Future Workspace: From Technology to the Employee Experience Technology Technology Focus Area Virtual Event Details
07/15/20 A Pandemic and the Supply Chain: What have we learned so far? Supply Chain Management Supply Chain Management Focus Area Virtual Event Details
06/18/20 Managing Change Initiatives and Communication Practices within the Customer Care Team and with Other Departments ENDED: B2B Customer Service Special Interest Group - Supervisors Customer Service Focus Area Virtual Event Details
06/17/20 Transportation Outlook: 2020 and Beyond Logistics and Distribution Supply Chain Management Focus Area Virtual Event Details
06/16/20 Creating a Learning Organization to Develop the Technologists of the Future Technology Technology Focus Area Virtual Event Details
06/11/20 Supplier Challenges: Managing your supply base, supplier performance and supplier diversity Procurement Supply Chain Management Focus Area Virtual Event Details
06/09/20 Channel Marketing - Partner and Dealer Strategies ENDED: B2B Marketing Special Interest Group Marketing Focus Area Virtual Event Details
06/04/20 Supporting the Email Channel: Approaches to Challenges Around Workflow, Efficiency, Response Time Management and Quality Monitoring Customer Service Customer Service Focus Area Virtual Event Details
05/21/20 E-Commerce During COVID-19 ENDED: E-Retailer Special Interest Group Marketing Focus Area Virtual Event Details
05/20/20 Agile Team Development, Management and Leadership Agile IT Special Interest Group Technology Focus Area Virtual Event Details
05/19/20 Contract Management Best Practices ENDED: Indirect Procurement Special Interest Group Supply Chain Management Focus Area Virtual Event Details
05/15/20 COVID-19: Return-to-Work Considerations and Practices Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
05/13/20 Mastering Your Social Media Strategy Marketing Marketing Focus Area Virtual Event Details
05/07/20 Best Practices in Building an Import Trade Compliance Program Trade Compliance Special Interest Group Supply Chain Management Focus Area Virtual Event Details
04/22/20 Data Centricity: Unleashing the True Power of Data Within Your Organization Technology Technology Focus Area Virtual Event Details
04/15/20 Portfolio Planning and Product Assessment Product Management Special Interest Group Marketing Focus Area Virtual Event Details
04/08/20 COVID-19 and HR: Issues, Challenges and Solution Strategies Human Resources Executives Special Interest Group Human Resources Focus Area Virtual Event Details
03/25/20 Enabling Enterprise-Wide Automation Technology Technology Focus Area Virtual Event Details
03/20/20 Enabling Remote Work Across the Enterprise Technology Technology Focus Area Virtual Event Details
03/10/20 Supporting a Healthy Work-Life Balance for Associates, Balancing Workload Among Team Members and Customer Self-Service Approaches ENDED: B2B Customer Service Special Interest Group - Supervisors Customer Service Focus Area In-person Event Details
02/27/20 Reimagining HR - The Future of Your Enterprise Demands a New Future of HR Human Resources Executives Special Interest Group Human Resources Focus Area In-person Event Details
02/20/20 The Value of Product Ownership and Cultivating a Metrics Driven Culture Agile IT Special Interest Group Technology Focus Area In-person Event Details
02/18/20 Customer Experience Measurement and Actioning: Member Approaches to Collecting, Analyzing, Communicating and Using Customer Feedback Customer Service Customer Service Focus Area Hybrid Event Details
02/13/20 Kohler Co. Warehouse Tour and Technology Discussion Logistics and Distribution Supply Chain Management Focus Area In-person Event Details
02/13/20 Search and Acquisition Strategies Marketing Marketing Focus Area Hybrid Event Details
01/29/20 New Product Forecasting and the S&OP Process ENDED: S&OP Special Interest Group Supply Chain Management Focus Area In-person Event Details
01/28/20 Digital Assurance: Enabling Quality Across All IT Value Delivery Technology Technology Focus Area Hybrid Event Details