Customer Experience Transformation: Embedding CX into Every Stage of Your Marketing Strategy
- 2:00 PM
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Description
Customer experience (CX) is the future of marketing success, driving loyalty, retention, and measurable growth. This engaging session empowers marketing professionals to transform their approach by embedding CX into every stage of their strategy—creating seamless, impactful customer journeys.
Key Highlights:
- Member Presentations: Gain actionable insights from member companies as they share strategies to:
- Implement CX-driven frameworks that align with your organizational goals
- Use data and analytics to craft hyper-personalized customer interactions
- Overcome challenges in scaling CX across global and complex operations
- Break down silos to unify teams and enhance cross-functional collaboration
- Interactive Breakout Sessions: Engage with peers in dynamic discussions to exchange ideas, share experiences, and develop actionable solutions tailored to your unique challenges.
- Discover innovative strategies to embed CX into every stage of your marketing strategy.
- Gain inspiration and practical insights from real-world success stories shared by industry leaders.
- Connect with a network of marketing professionals to exchange ideas and collaborate on innovative approaches.
Step into the future of marketing by mastering CX transformation. Redefine your customer relationships, elevate your strategy, and drive meaningful business results.
Register now to secure your spot!
Participate in Customizing the Agenda: You’ll have the opportunity to play an active part in shaping the agenda for this session – and to maximize its relevance for you – by suggesting and selecting topics for breakout discussions. Once the agenda is complete, you choose the discussions you want to join. This will be a highly interactive session so come prepared to share your questions, challenges and insights!
Online Streaming Available: If you can't make it to the event in person (or if in-person registration has reached capacity), you can still register to attend online. This option allows you to view the presentations, while attending in person provides you with the opportunity to participate in breakout discussions, ask questions or take advantage of networking opportunities. To attend virtually, click the "Register for virtual" button on this event's homepage. You will receive a confirmation email with the link to join a week before the meeting, and you can find the link to join on this page as well.
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Additional Information
Location: Fluno Center, UW-Madison (In-person); Zoom (Virtual)Location Address: 601 University Avenue, Madison, WI 53715